The ACC-V appliance has been successfully discovering running software on Windows hosts. However, over the past few months, it has intermittently stopped discovering the Microsoft SQL Server database instances on some Windows hosts, while it continues to work as expected on others.
Initial Investigation Summary
Agent Communication and Updates
The affected servers are receiving updates through ACC-V. I verified several Windows servers running MS SQL Server: some are updating database discovery correctly, while others are not.
Agent Status and Data Collection
The agent status on the problematic hosts shows as Up, and Host Data Collection is marked as Collected, indicating that basic communication and data retrieval are functioning.
Test Checks Performed
I executed the Test Check on both types of hosts—those where MSSQL database updates are occurring and those where they are not—to compare behavior and identify discrepancies.
