Jira REST Integration - How to send attachment?

[garyopela]

Again, many thanks to John James Andersen for his work on the Jira REST interface.

I have made a tremendous amount of progress on it, and have a heavily customized version of my own running for the Service Catalog. However, now the requirement has come up to send attachments from the catalog over to Jira.

John also had a nice write-up on how to get the attachments out of Service-Now here: http://www.john-james-andersen.com/blog/service-now/sending-out-servicenow-attachments-via-soap.html. I also found write-ups on how to insert attachments via REST to jira here: How do I upload attachment to JIRA Issue via REST API? - Atlassian Answers.

The problem that I'm seeing is that the first link, the data is returned in the raw format, whereas the Jira integration is expecting an actual file.

So, I was wondering if anyone had any suggestions on how to handle this?

My initial thought is to use Orchestration to kick off a perl script on my mid-server and pass it the sys_id of the RITM. Then the perl script would query the sys_attachment table and, for each attachment found, download the attachment and send it over to the Jira instance. This way Service-Now is the one who kicked off the whole thing, so it's not just sitting there running all the time.

Any suggestions are welcome

Thanks!

[ankitsaharavat]

Hi Gary,

Integration between ServiceNow and Jira is possible using Informatica Cloud. For more info on ServiceNow connector, please visit -http://www.servicenowconnector.com.

For any further query, please reach at info(at)mansasys(dot)com.

Thanks,

Ankit

[Sreeja Gattu]

Hi Gary,

I need to send the attachment from ServiceNow to Jira using REST.

Did u succeed in this scenario?

If so, Can u please help me in configuring the post message.

Thanks in advance

Sreeja Gattu

[pradeepgupta]

Hi Sreeja,

Have you got any solution for this ?

Actually , I have same requirement where ServiceNow needs to send attachment to JIRA over REST.

[pankaj_puniani]

Hi Pardeep,

You can configure outbound rest message on ServiceNow. From Geneva onwards, Servicenow supports setting attachment as request body in outbound rest request. Here is a doc link: RESTMessageV2 - setRequestBodyFromAttachment(String attachmentSysId)

Regards,

Pankaj