What module can I use to retrieve Windows event log (.evtx) into Now Platform
Hi all,I have a requiremwnt to retrieve Windows event log (.evtx) into Now Platform without manual import.Which application module can I use to achieve this goal? Regards.
Forum Posts
SG-Intune VS CI Discovery
Hi All, We are setting up CMDB for a new project, and one of inventory for Windows End User device is MS Intune.Which medium will be better to bring data in our CMDB - Service-Graph Connector for Intune or CI Discovery?Also, if anyone can explain the...
Event Management Event Trigger Order/Suppression
Hello Community, I need help determining how to handle three separate events that may be related to a single monitoring tool issue. Each event could be triggered by a different alert. If the top-level alert is triggered, the lower-level alerts should...
Resolved! vRops integration with Event management using SNMP Trap
Can you please explain what configuration should we done in ServiceNow side so that we can integrate with Vrops anyone Please help?
How to discover printers with dynamic IPs
Any idea how to discover dynamic IPs printers using ServiceNow discovery? i cant use IP list or IP range as these are dynamic always changing?
Discovery authentication issues
Hi, I need some help, I don't know if I'm posting in the right category. We have a few Discovery Schedules to scan some networks and feed the data into CMDB, but we noticed that during the Schedule several machines have authentication problems, but i...
Resolved! Discovery Disk (Hard Drive) Serial Numbers
Hello all! My organization will be implementing ServiceNow Discovery in Q1/Q2 2025, but I have not been able to find any reference or documentation related to a specific question I have regarding Disk (Hard Drive) Serial Numbers. Does Discovery have ...
Resolved! Integration
Can anyone please explain below question with simple examples:--Scripted REST API-REST *REST API Explorer- API- Outbound*REST Message- Inbound and outbound Integrationand please provide you tube links related to integration to start from basics.Than...
Tag Governance Efficacy Reports
I'm new to the Tag Governance capability and have a question regarding the Efficacy reports and how to tune them. I've setup a new Tag Key Policy to check for expected tags where the CI class is "Resource Group" and Install Status is "Installed" I'm ...
Inbound email can work for any email?
Hi All, We have an requirement where we have create SR if someone is sending email for a particular email addresses exam abc@gmail.com. We have 8 different emails and if user is sending to any of these 8 emails a new SR will create and every email ha...
Discovery and SCCM jobs running are updating asset records. which one takes priority?
Hi, 1. Where can I check SCCM jobs are configured or setup? Apart from scheduled jobs written where are they setup?2. Apart from Discovery job and Range sets added, Is anything else configured for discovery? ** 3. Some of the Asset records are gettin...
Install and Operational Status
Hi FolksI kindly ask your experience on these two fields in CMDB, with a very similar label (Install Status and Operational Status), arounded by a single mystery on the purpose. In fact the HI Support simply said;"As per the OOB, In a base system, th...
Resolved! Set maintenance flag for alerts
Hello, I'm looking for a way to put alerts into maintenance without relying on the out of the box maintenance rules. Ideally, it shouldn't have anything to do with the CIs in the CMDB and be usable through the API. For e.g. alerts from a particular s...
How to configure discovery pattern for Amazon FSx
Looking for advice on creating pattern to describe file systems for Amazon AWS FSx.
Resolved! Add Last Reboot Time and Last Logged on User in Server Attribute From Discovery
Hi Experts, We have 2 Attributes in CMDB- Last Reboot Time and Last Logged on User Discovery is Not populating and we need to populate. @doug.schulze i referred you K19 Post , Unable to Download PDF. Please guide me here @doug.schulze @Ashutosh Mu...