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Resolved! Discovery of local certificates on a specific folder

Hi,I'm running a discovery process for certificates.I read this article: https://docs.servicenow.com/bundle/sandiego-it-operations-management/page/product/discovery/concept/run-cert-discovery.html#run-cert-inventory-mgmt-import   My goal is to discov...

Agent client collector -- Server Decommissioned

Hi Team,We have rolled out multiple agents to different Linux and Windows servers. However few of those servers have been decommissioned later on and subsequently 'status' of agents installed on those servers are showing as 'Down' within ServiceNow '...

_navin9898 by Tera Expert
  • 1015 Views
  • 1 replies
  • 0 helpfuls

AWS Cloud discovery - Account validation issue

Hi all, I met an issue when trying to validate AWS service Account (sub account), the issue as below:I suppose that this maybe network/firewall issue, then I also tried to execute the command in ECC Queue, look like it work fine, see below:could you ...

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andypppp by Tera Contributor
  • 712 Views
  • 1 replies
  • 0 helpfuls

How to Discover IPv6 Devices in ServiceNow

Hi Community,I would like to discover ipv6 devices and bring them into my instance. Has anyone implemented ipv6 ?? If you have please provide me some steps on how to achieve this.ThanksDileep

Dileep7852 by Tera Contributor
  • 1360 Views
  • 4 replies
  • 0 helpfuls

Resolved! Location specifications used in Discovery

Location can be set in the Discovery Schedule.When Discovery is executed on a Discovery Schedule with Location set,Location is set for newly registered and updated CIs.Is it a specification of OOTB that Location is set to this CI?Also, is the value o...

Kota Kuroiwa by Tera Contributor
  • 2110 Views
  • 4 replies
  • 4 helpfuls

Dell EMC & Powermax Storage Servers Discovery errors

Hi All, We are trying to discover Dell EMC Scv3020  servers through Data Collector servers and facing errors in Discovery as Classified Not Identified. The WBEM service is getting discovered successfully but somehow Servers are failing during Identif...

SuvethaS by Tera Contributor
  • 1339 Views
  • 1 replies
  • 1 helpfuls

Discovery Switch Stacks

Hi All, We have had issues discovering Aruba Switch stacks for some time. The master switch is discovered but it is populated with all the ports and properties etc. of all the stack members. We do not get any individual CI's for the stack members. I ...