Hello all, I'll start working with ITOM in couple of months, and I want to manage all computer peripherals via ITOM.Computer peripherals - docking station, monitors, keyboard, mouse etc. There is possible via ITOM to find all assets that connected to...
Hello, Community, Can I add an entry to the table "MID Server Application" [ecc_agent_application]? If I can add an entry to this table, the additional entry allows me to force Discovery to run on a specific MID Server when I launch Discovery from a ...
Hi folks, We are having issues where our AWS findings (x_126749_aws_sc_finding) are not updating. We have findings in SNOW that were originally imported by AWS Service Management Connect as ACTIVE, but once they get ARCHIVED, they don't reflect in SN...
Hi,due to a security assessment we would like to know how complex the randomly generated password of the default service user "servicenow" is that is created during installation of ITOM Agent Client Collector. We are interested in details about the c...
I have an Order Guide containing 7 catalogue items, I've changed the 'Visible elsewhere' and 'Visible on Bundles' settings to 'False'. This means if a user try's to search for an individual item then the catalogue items will not be visible and can on...
We are getting the below error while importing the computers through sccm ,importset state is showing as processed but none of the records are processed all are pending state only. Requesting for any suggestions/help.
Hello Please is it possible to use virtual devices with SNMP protocol (routers, printers, ...) ? as known it is difficult to get physical devices when learning at home thank you
Hi All,Does anyone have MID server integration implemented in their instance, through which sctasks are created automatically ? As per current configurations, the assignment group is supposed to get populated automatically. based on the location of t...
We are implementing the AWS cloud discovery using permanent credential approach. We have master account and it is discovering successfully along with the member account but when I tried to create the cloud schedule then the member account is coming i...
Hello Experts, can someone please help me to overcome this error for IIS Pattern? Identification Engine: Discovery status is FAILURE, Identification sections in pattern failed: section: Identification for HTTP(S) entry point type(s) for IIS6 seco...
Hi All Would like to know if there is a SNOW document where it shows the MID Server sizing and requirements? Thanks for the feedback!
Does the ACC Client x86 version available? i am not able to find any information about x86 version anyone can suggest?
Create report of users without a computerLooking option to create users list show dont have computer in computer table? Any possibility to create report? any suggestionNeed to compare the computer table vs User table and need identify who don't have ...
Hi, I have a following use case:I created functionality, which is able to switch ACC Agent from one instance to another. Basically what it does that ACC Plugin has two ruby scripts, one verifies that ACC Plugin is correctly propagated to target machi...
How to read content of .eml type of attachment and store it into description field.
