Jira REST Integration - How to send attachment?

[garyopela]

Again, many thanks to John James Andersen for his work on the Jira REST interface.

I have made a tremendous amount of progress on it, and have a heavily customized version of my own running for the Service Catalog. However, now the requirement has come up to send attachments from the catalog over to Jira.

John also had a nice write-up on how to get the attachments out of Service-Now here: http://www.john-james-andersen.com/blog/service-now/sending-out-servicenow-attachments-via-soap.html. I also found write-ups on how to insert attachments via REST to jira here: How do I upload attachment to JIRA Issue via REST API? - Atlassian Answers.

The problem that I'm seeing is that the first link, the data is returned in the raw format, whereas the Jira integration is expecting an actual file.

So, I was wondering if anyone had any suggestions on how to handle this?

My initial thought is to use Orchestration to kick off a perl script on my mid-server and pass it the sys_id of the RITM. Then the perl script would query the sys_attachment table and, for each attachment found, download the attachment and send it over to the Jira instance. This way Service-Now is the one who kicked off the whole thing, so it's not just sitting there running all the time.

Any suggestions are welcome

Thanks!

[philippenguyen]

Hi guys,

Could anyone help me with the ServiceNOW <=> Jira attachment handling integration?   I'm currently using the POC update set from Anderson and I'm completely stuck on this part.

Thank you!

Phil

[kumaran]

Can someone help to post attachment to JIRA from serviceNow using rest api.

Thanks

[ashik1]

I have tried to debug code from another thread and works perfectly for me. I have posted complete solution code here - https://community.servicenow.com/community?id=community_question&sys_id=0679b3b0dbfeeb00f21f5583ca96...