Life Cycle Stage sets to End of Life even after updating it as Operational

[Meet Mewada]

Hi,

The issue i am facing is related to Life Cycle Stage & Life Cycle Stage Status. Whenever, i set the value as Operational - In use, it automatically updates it as End of Life - Retired.

This transaction seems to be async as i see the update after few seconds.

I couldn't figure out any script that can cause this update. Let me know how this can be solved.

Thanks!

Meet M

[Jaron Stevenso1]

We are having a similar issue. Did you happen to find out why it was occurring in your case?

[adilrathore]

Do you have any retire policy configured in the CMDB Data Manager? It may have conditions set due to which the given CI is marked as End of Life - Retired.