Good Afternoon!I have been successful in setting up Contract Management and Vendors within ServiceNow. Except now. I need to enter in all of our real estate leases and ownership documents within Contract Management for all of our 71 locations. ...
We use ServiceNow Discovery to populate our CMDB with computers, laptops, servers, and other gear. I notice that from the very start it seems to automatically identify the primary user of computers and assigns them in the CMDB, which is very useful f...
Should you run Solarwinds along with Discovery (and ServiceWatch)? Would be interested in knowing issues or got ya to watch out for.
I am testing a few powershell commands and one of these needs to pass through a file path so that we can check the permissions on it. Currently I have a variable in which I enter my file path but when this gets passed through to the "Run Powershell...
I am trying to pass JSON from my workflow to a PowerShell MID server script through a Run Powershell activity. The JSON string is being created in a Run Script activity:var dataObj = {};dataObj.displayName = workflow.scratchpad.displayName;dataObj.em...
Hi, we are storing credentials on the MID Server for discovery. I am having trouble getting a SSH private key to work using the .properties file. I can get it to work if we use the credentials in service now but i'm not allowed to do that for securit...
Hi All,I'm trying to discover one of our switches and it keeps trying to connect via SSH even though i have no credentials defined and have switched the SNMP & SSH probe orders around.I have SNMP credentials defined, but looking at the discovery payl...
Can anyone tell me the difference in Create task vs Catalog Task in a workflow?
We have just recently started using the ESS homepage for our clients to be able to view their own Incidents and Requests. Currently, when they launch a record from their homepage, the Incident form is locked down. I would like to be able to allow cli...
Hi Team,I would require your help or suggestion on how this Service now Discovery works.We have manually uploaded the data in Virtual Machine Instance table and later when the SNOW Discovery works,its started creating the duplicate record in the same...
Hello All,We are doing having issue for port level discovery, where SNOW should discover all the devices which are open in particular port which should be given some where.Is there any way to achieve to this?********Urgent**********Regards,AJ
Hello,I am facing an issue with the transform map while loading data. The source field(contains a string name) is mapped to the target field(reference) and coalesce is set on this field map. Though an exact match is found the records are inserted ins...
Hi, we have servicenow discovery running for the softwares and see in the Software Installation table, there are few hundred records that do not have "Installed On" field value.means, it is finding softwares but not telling us which assets it is inst...
We have a situation where we need to visually inspect a IT asset on a regular recurring schedule. We have about 700 assets that need to be inspected for tampering. I would like to use SN for this as it will help us keep these assets updated and p...
In ServiceWatch we had the ability to create custom entry points but I cannot seem to see where you do that in Geneva? Has anyone been able to find this (I'm assuming it's a hidden table)? Also is there good documentation for which entry points corre...
