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Resolved! Multiple Locations in a form

Hi Experts,  I want to create a related list for locations so that we can select multiple locations. Can anyone help me suggesting this please.  Thanks

Resolved! how to see if updated by is member of a group

We are trying to have a SLA where if the service desk incident is updated by some one other then the service desk it will start a two hour timer.   The SLA would stop when the Service Desk updates the ticket or it is closed/transferred.\  The problem...

mduluk by • Giga Expert
  • 17355 Views
  • 6 replies
  • 7 helpfuls

How to make an embedded list

Hello all, I think I'm missing something very fundamental, and I'm hoping someone can point me in the right direction. I'm trying to make a form that has an embedded list on it. The basic premise is someone is requesting x features be added to y user...

cdgaefke by • Kilo Expert
  • 15513 Views
  • 6 replies
  • 1 helpfuls

Locations: building & floors

Whenever I think that there's a better way, usually there is... I'm thinking that the issue of buildings and floors -must- have been dealt with before. I can't figure out "Advanced Reference Qualifiers". I think that simply using locations & parents ...

by •  
  • 3361 Views
  • 5 replies
  • 1 helpfuls

CI to Asset Mapping

Hi All,We are running discovery for the first time for our customer. We are facing issues mapping CI and Asset fields. A draft windows server to asset mapping we created is as per the attached sheet. Please provide inputs for the other fieldsThanks,S...

saumyan by • Giga Contributor
  • 2527 Views
  • 3 replies
  • 0 helpfuls

Resolved! get group members

I guess this can be used almost anywhere, but as my colleague wanted it for reporting, I shall put it here Basically a colleague wants to run a report based on the members of a group, but he does not want to maintain the list - especially on schedule...

poyntzj by • Kilo Sage
  • 4366 Views
  • 4 replies
  • 0 helpfuls

GlideImportSetTransformer adding multiple transform Map

I am trying to create a data source at run time. This data source have multiple transform maps. So I am creating a temporary data source and triggering a import set using below syntaxvar loader = new GlideImportSetLoader();var importSetGr = loader.ge...

Pradnya6 by • Giga Contributor
  • 5532 Views
  • 2 replies
  • 2 helpfuls

Download Servicenow

Hi Team,i am new to servicenow, i would like to install servicenow in my test server.can you please let me know from where i can download the servicenow setup? does it require license?thanks and regardsmahantesh.

Mahantesh1 by • Kilo Explorer
  • 2206 Views
  • 8 replies
  • 0 helpfuls

Change default width of all the Fields on a form

Hello dear SN Community,I have a little trouble to find and change a default of the system, to the description of it:Most of our users have a wide-screen and we think that the default system value of 160 for the field width on a form is too small. Ad...

conmic by • Mega Guru
  • 2762 Views
  • 5 replies
  • 0 helpfuls

Problems starting an SLA from a business rule

Anyone have experience starting an SLA from a business rule?What I'm doing is pretty basic: //p1 = sysid of SLA var sla = new GlideRecord('task_sla'); sla.sla = p1; // Priority 1 OLA Response sla.task = getTask.sys_id; sla.insert();The above starts t...

geek1 by • Kilo Contributor
  • 2010 Views
  • 5 replies
  • 0 helpfuls

UI action return false

Hi everyone.How do I make a UI action do nothing? By nothing, I mean don't even reload the page?I have a button that shows up but I need it to only be clickable if a particular field is filled in. I don't want to make this a condition of the button b...

by •  
  • 2604 Views
  • 5 replies
  • 0 helpfuls

Shazzam probe stopped working

Hello folks. Our Shazzam probe has stopped working and I cannot figure out why. Everytime the Shazzam probe runs it reports "No results found from probe", whether I run a quick discovery or test it against a server. This was working previously and I ...

edavis1 by • Kilo Explorer
  • 1915 Views
  • 3 replies
  • 0 helpfuls

Aspen Product Documentation

Hi Everyone,I am pretty new to service now and my organistaion is using Aspen release in client-server architecture i.e it is not on cloud.Please share product documentation for the Aspen release.Regards,Avinash