Linux - Installed Software Discovery

[muazzam]

Hi All,

I am trying to perform quick discovery on Linux Devices and trying to dsicover software package details using  OOB Linux - Installed Software .

But it seems out of the box provided probes linux - installed software isn't working .

So has anyone performed discovery of software package using SSH based linux discovery ?

Any help would be highly appreciated .

Thanks

[danielherre]

Hi @muazzam ,

when running an OS discovery, the OS pattern the fires the required <OS> - Installed software and captures the installed software and keeps it in an in-memory payload.

After the CI has been created, the DiscoveryReconciler consumes the in-memory payload and you will get the software installation populated in [cmdb_ci_spkg] or in [cmdb_sam_sw_install] in case you are using SAM application. When using SAM, this software population is asynchronous, you need to wait some time until all the SAM logic refers to the registered CI and inserts the software details.

If you wait some time, I guess you will see you process details populated.

Some useful info (I hope):
How data is populated into the [cmdb_sam_sw_install] sw installation table - Support and Troubleshoo...
ACC's Collect host data button doesn't collect Software Installs - Support and Troubleshooting

[Pratiksha]

It should give you installed software with ssh. If the credentials have restricted access to machine then this happens. You should check the logs to debug this.