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12-29-2025 03:55 PM
Hello,
I'm seeing how discovery create new companies and find the MakeAndModelJS script include and see it calls the SncMakeAndModel script but I can't see it anyware, we are looking to see if when the script create a new company it tries to normalize in any way, so we can improve or modify this behavior base on our client nessesity.
Here the code where it calls the script:
Thanks.
Solved! Go to Solution.
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12-30-2025 03:42 AM
Hi,
This is a useful document, essentially SncMakeAndModel doesn't normalise directly, instead the following properties glide.cmdb.canonical.always_run and glide.cmdb.canonical.discovery.enabled need to be enabled for the before insert BR checks to see if the name has a normalized value
Deep Dive Into Normalization Data Services - Compa... - ServiceNow Community
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12-30-2025 03:42 AM
Hi,
This is a useful document, essentially SncMakeAndModel doesn't normalise directly, instead the following properties glide.cmdb.canonical.always_run and glide.cmdb.canonical.discovery.enabled need to be enabled for the before insert BR checks to see if the name has a normalized value
Deep Dive Into Normalization Data Services - Compa... - ServiceNow Community
