Map Suppurt Group Change Group and Managed By Group using the excel file that has CI Class name

[hanwar2]

Hi All, 

I am trying to Map Support Group, Change Group and Managed By Group using the excel file that has CI Class name and corresponding Managed by Group, Support Group, Change Group. 

I tried to load the data from excel file using import set and when trying to run Transform Map, not able to find the "Class" in Target field of CMDB_CI. 

I tried to create a custom column sys_class_name but it is not mapping correctly. 

Please suggest. 

CSV Column ServiceNow Field (cmdb_ci)

Class

sys_class_name (Class)

Managed By Group

managed_by

Support Group

support_group

Change Group

change_group

Filtered URL

reference_url

[Selva Arun]

Hi @hanwar2 ,

I will get back to you as soon as I can.

Thank you,

Selva Arun

[hanwar2]

Hi @Selva Arun 

Kindly let me know if you were able to figure out the solution. 

Hashim