Mid server external credential resolver displaying error unsupported API version reported

alexyyy
Tera Contributor

We have SNOW mid server external credential resolver plugin, Which working fine but showing the following error in the 'agent0.log.0' file located at 'ServiceNow\mid.vancouverXXXX\agent\logs' -

 

"Error: 2022-11-24T22:26:19.371+0100 ERROR (Worker-Interactive:CommandPipeline-052a60721b5f19109369dac7bd4bcbf5) [CredentialResolverProxy:192] Problem with client's CredentialResolver: unsupported API version reported: 2.0, MID SERVER supports 1.1"

 

Question: Credential resolver working well but only problem is that why the above error is displayed. Could you please tell us what API version this error is talking about?

 

@Mary Vanatta1 

@Ankur Bawiskar 

Kindly assist

 

 

1 REPLY 1

Mary Vanatta1
ServiceNow Employee
ServiceNow Employee

The recommended path for answers to specific issues related to your environment require a ticket be entered in at:
support.servicenow.com/now   
On the support site you can search for the error message easily.  This is the result of such a search:

https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0961894