Mid server external credential resolver displaying error unsupported API version reported

alexyyy
Tera Contributor

‎01-18-2024 05:35 AM

We have SNOW mid server external credential resolver plugin, Which working fine but showing the following error in the 'agent0.log.0' file located at 'ServiceNow\mid.vancouverXXXX\agent\logs' -

 

"Error: 2022-11-24T22:26:19.371+0100 ERROR (Worker-Interactive:CommandPipeline-052a60721b5f19109369dac7bd4bcbf5) [CredentialResolverProxy:192] Problem with client's CredentialResolver: unsupported API version reported: 2.0, MID SERVER supports 1.1"

 

Question: Credential resolver working well but only problem is that why the above error is displayed. Could you please tell us what API version this error is talking about?

 

@Mary Vanatta1 

@Ankur Bawiskar 

Kindly assist

 

 

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Mary Vanatta1
ServiceNow Employee
ServiceNow Employee

‎01-18-2024 09:52 AM - edited ‎01-18-2024 09:54 AM

The recommended path for answers to specific issues related to your environment require a ticket be entered in at:
support.servicenow.com/now   
On the support site you can search for the error message easily.  This is the result of such a search:

https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0961894

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