Mid Server status down after upgrade

priya33
Kilo Contributor

Hi,

one of our production Mid server is Down, and patch upgrade failed. upon a bit of investigation found the below. Can I please get some guidance on this.

 

Thanks

find_real_file.png

find_real_file.png

14 REPLIES 14

Prasad Pagar
Mega Sage

Hi Priya,

Did you tried 

1. Restarting it

2. Refreshing credentials again

3. Manually upgrading it

Thank you
Prasad

lmundere
Kilo Sage

Hi,

usually after upgrade of instance, mid servers should also auto upgrade, this is what you can do:

- check if the MID Server user account is still available and has required roles

- restart the mid server

This should help!

Richard Hine
Tera Guru
Tera Guru

Priya,

The first error message is where I am focussed, it looks like a permissions problem on the windows side is preventing the upgrade, does it have enough storage?

Thanks and Regards,

Richard

Hi Richard,

Thanks for the reply, We also suspect the same. Upon further Investigation found this entry on the wrapper log and another interesting thing that I came across is there are two mid servers installed on this windows server one for Dev and another one for Prod.

 

find_real_file.png

Mid server record in Dev

find_real_file.png

mid server record in Prod

find_real_file.png

the logs are for the this server. 

I am pretty new for Mid server, Any help on this will be much appreciated

 

Thanks