Hello experts, I am getting this error in pattern for a few windows servers: Identification CI Errors: Update failed with error: Commit was not attempted due to other errors. I see a couple of threads in community but non is resolved. I also went to...
For our initial rollout of Discovery, I want to change the default retention setting from 7 days to 30 days for the ECC queue records.The product documentation (Quebec, Rome, San Diego) references the following two tables: ecc_queue_event ecc_queue I...
Hello, I need to discover MongoDB Atlas for our CMDB monitoring process. Do you have any documents or examples to show how to do this in Service Now instance?
I am setting up meetings with Engineers in multiple regions to try to resolve issues we have discovery Nutanix hosts and Servers. We have multiple PrismCentrals setup, and all seem to pull in some objects but not others. I am having difficulties un...
I need the sys_id of the server the pattern is running against. I know this value is found during pre pattern execution because I see it in the Pre Pattern Execution section of the discovery log. In the list it shows "computer=<server sysid>. I c...
Hi There, On few of our servers the Windows credentials are failing and we get error "Adding target to blacklist. No valid credential found for type [Windows]". When we check credentials it says "Authentication Failed", but we have checked the event ...
Is there a way to export data collected during discovery to a file, .csv, .xml, .txt, .xlsx, so our customer can view what all data has been discovered?
Hi, Can someone help clarify and confirm my understanding on this scenario?If one has the following subscription ITOM Operator Standard - Subscription Unit v2 > ITOM Visibility - 100 UnitsSoftware Asset Management is NOT subscribed.Hardware Asset Man...
Hi, Can you help me to understand the following concepts ? 1- Agent Client Collector vs. Service Graph spoke ? 2- Do we need Credentials for setting up Mid Server for Agent Client Collector ? 3- I heard ACC is only for Windows ? Is it true, if yes wh...
Dear Experts! I have a business rule which is to update certain missing attributes of a computer CIs. The business rule runs as expected whenever the CIs are created manually. But the BR does not get triggered whenever the CIs are discovered via a d...
Hello I hope this is the right forum for this request. I am trying to configure Servicenow to help me manage my certificates. To this end, in my development environment I installed the following plugin Certificate Inventory and Management - which wa...
Hello everyone, I have one IP which am able to discover and also if i do ping command am getting response ,for that host i have created connection section in the servicemap , connection is created but encountered with an error. below is the error . P...
Team, In application Finger printing, ML suggests "Connection suggestions"; beside others "Policy based Rules" is one of the influencer for the suggestions. My question is what else is considered for the suggestion decision ? is there any role for s...
Helloes... I am trying to configure the Azure Cloud discovery schedule, however, getting following error: Required attribute install_status is missing for CI Type cmdb_ci_cloud_service_account The fact is that this attribute 'install_status' is avai...
