MID Server Status not going to up
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3 weeks ago
At the end of Module 2, in the task ‘Validate the MID server’, the server status is stuck on ‘Down’.
I am not authorised to restart the server.
How can I change the server status from Down to Up?
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3 weeks ago
Did you raise a support case? if the issue is with lab instance, case would help you.
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3 weeks ago
Follow below steps,
You should have received credentials for MID server as part of on-demand or ILT course. If not, raise a support case with Now Learning Help Center
https://learning.servicenow.com/lxp/en/pages/now-learning-help-center?id=nl_kb_home
If this helped to answer your query, please mark it helpful & accept the solution.
Thanks,
Bhuvan
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3 weeks ago
Did you get a chance to review this as I believe the information provided should answer your question
As per community guidelines, you can accept more than one answer as accepted solution. If my response helped to answer your query, please mark it helpful & accept the solution.
Thanks,
Bhuvan
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3 weeks ago
Thank you for your help.
I received credentials for MID server, the fact is the Mid server is not reachable.
I received this kind Mid server rdp url, nowlearning-nlinst0325xxxx-7qgsx-mid-0001.lab.service-now.com/ and impossible to reach the Mid server using RDP or the Web navigator.
Someone could help ?
