MIDserver unresolved issues

Anudeep1
Tera Contributor

‎05-25-2023 12:00 AM

After recent upgrade to tokyo we are facing issue with one of our MID servers.
The MID server is UP and running but It shows 1 unresolved issue 

"An unexpected error occurred: Command: 57c325e5-ef05-4842-b13a-2b5c79612c1a with id: enforcePerms "C:\ServiceNow\SCBOBUORCHMIDNEW\mid.madrid-12-18-2018__patch4b-07-17-2019_08-12-2019_1850.windows.x86-64\agent" "SC_BO_BU_ORCH_MID_NEW" $false "" timed out after 120 seconds"

Any idea how this can be resolved.

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SNUG AM
Tera Guru

‎05-25-2023 02:07 PM

This issue can be addressed by re-validating the MID Server and validate again. 

 

1. From MID Server Records --  Related Links -> Invalidate  [this will restart the MID Server] 

     Once MID Server is up and running do the Validate.

2. From MID Server Records --  Related Links -> validate

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