Most Recent Discovery shows future date

LearnerSN
Tera Contributor

There are few  Wireless access Protocol CI's where Model and Manufacturer were updated on 12-Dec-2022 but on most recent discovery attributes date is 24-12-2022. Anyone faced such issue?.

 

 

6 REPLIES 6

Hi - imports that come from SCCM and other import sources, such as integrationHub ETL and many others have temporary tables where data comes into the system before being transformed.   For example in SCCM when it imports computers there is a temp table where computer CI's are stored prior to transformation.

For ServiceNow DISCOVERY (the product), it is not the same.  Discovery has an ECC queue (ecc_queue) table where data is stored (both inbound and outbound) during the Discovery process.   Depending on the data type, you may be able to review the contents.. or some of it is encrypted and not very useful to browse.   Specifically for Discovery, I suggest viewing the discovery status of the job, then while drilled into the job status, view the ECC queue tab.  This exposes the data specific to the discovery task currently being worked.  if you want to see Discovery data contents coming inbound look for INPUT data into the ecc queue, this is data coming into the SNOW platform.   There is also OUTPUT data in the ecc queue and this is outbound data (what I like to think of as "questions") being requested from target devices during discover.  vs. the INPUT data which I think of as the "answers" to the questions.

 

Hope this helps  bit??

doug_schulze
ServiceNow Employee
ServiceNow Employee

Its most likely didnt update the Man/Model values so there would be no updated time. However the overall system was discovered on the later date.