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Using name as the only CI identifier when running Discovery

We have been using discovery for some time, but it has been a modified version with discovery running in a sub-production instance and some of the data being sent to the production instance on a nightly basis.   Anything else is updated/inserted by t...

jeff_foltz by Kilo Expert
  • 2739 Views
  • 4 replies
  • 2 helpfuls

integration with oracle EBS R12

Hello,Does anyone have any experience in integrating ServiceNow with oracle ebs R12.Please do forward any docs,apis,code regarding this.Appreciate your help.ThanksAnand

anandmohan by Kilo Explorer
  • 4758 Views
  • 4 replies
  • 0 helpfuls

Understand term "node" in Event Management lisence usage

I have read this about license usage in Event Management:"Event Management is licensed based on the number of nodes that can send events to the instance directly or through a third-party monitoring tool during the last year""Event Management Node Cou...

agayarre by Tera Contributor
  • 3111 Views
  • 5 replies
  • 2 helpfuls

Resolved! Discovery - Identifier not working correctly.

Hello All, I have a query related to discovery which is as below. I selected an IP of Switch Device and run quick discovery.In the discovery log we can see that the identification is done based on name.Discovery updated the existing CI with all disco...

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nR9 by Giga Contributor
  • 4344 Views
  • 10 replies
  • 1 helpfuls

Resolved! Why can't i find any Service Mapping pages in the UI pages

Hi All, I was curious to know why the UI pages that is being referenced when opening any BSM map is not available in the UI pages? For example when i click on any application service it opens up a page with the following link: service-now.com/$sa_bus...

Balaji14 by ServiceNow Employee
  • 1442 Views
  • 1 replies
  • 3 helpfuls

Resolved! Credential less Discovery

Hello, I have activated credential less discovery and it was successfully installed. I can also see "Pattern Launcher: Credentialless Discovery Network Device" being triggered in the ecc queue when discovery lacks credentials  for any device. After c...

Paul125 by Kilo Guru
  • 2873 Views
  • 3 replies
  • 0 helpfuls

Need help in configuring CIM server for Storage discovery

Hi,We are trying to discover Storage devices, so we are in process of setting up a CIM server. We are ab out to use one of our MID server to have CIM /SMI-S agent installed.So looking for some documentation of pre-requisites and steps to install the ...

Rakesh16i by Kilo Expert
  • 1821 Views
  • 6 replies
  • 0 helpfuls

Getting multiple warnings for "Adding target to blacklist. No valid credential found for the types(SNMP String, SNMP V3)" for 1 device

Hi, I am running Discovery on 1 of the Network Device. I have setup 1 SNMP V3 credential for that(Credential test Successful). When Running the Discovery, I am getting multiple(more than 500) warnings for "Adding target to blacklist. No valid credent...

nikhil_agr20 by Tera Contributor
  • 2637 Views
  • 5 replies
  • 2 helpfuls

Problems with Eval Javascript in Transform Table Pattern Operation

I am writing up a horizontal discovery pattern that is bringing back Display (monitor) information.  When I am performing the Transform Table operation, I have one field that takes the Manufacture and should return the Manufacture SysID from the core...

tphillips by Tera Contributor
  • 2207 Views
  • 10 replies
  • 1 helpfuls