My Cisco VG224 Analog Voice Gateway is being classified as an IP Router I created a new classification but it's not working
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‎01-24-2018 01:00 PM
My Cisco VG224 Analog Voice Gateway is being classified as an IP Router I created a new classification but it's not working. I created a new table to represent my Analog Voice Gateway devices extended that table to my Netgear table in CMDB, I created my SNMP Classification assigned triggers probes SNMP - Identity and DNS. Assigned the SNMP OID Classification which is 1.3.6.1.4.1.9.1.558. I first did a quick discovery to see if the device would reclassify correctly no luck. So I deleted that device and re-ran my quick discovery to see if the device would classify as my new class as Analog Voice Gateway but it came back as an IP Router. What am I missing?
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‎02-09-2018 05:21 AM
Joel,
Did you create a CI identifier rule for your new class?
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‎02-09-2018 05:31 AM
Patrick,
No. Is that something that is fairly is to do? Very new to the whole discovery tool and the CMDB.
Joel Christensen, MNCM, ITIL
Technology Services Solutions Architect
IT Support Services
(651) 213-4611
JSChristensen@hazeldenbettyford.org
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If you are experiencing a technical issue or have a request for I.T., please contact the Help Desk at 651-213-4785 (or x4785) or use the ServiceNow Web Portal<https://hazelden.service-now.com/>.
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‎02-09-2018 05:48 AM
Joel,
It's simple. Check out Create or edit a CI identification rule
Let me know if you have any questions.
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‎03-19-2020 05:56 AM
Joel,
did you fix this, i am facing same issue.
could you share steps to resolve this.
thanks in advance.