My Cisco VG224 Analog Voice Gateway is being classified as an IP Router I created a new classification but it's not working

joel46
Kilo Explorer

My Cisco VG224 Analog Voice Gateway is being classified as an IP Router I created a new classification but it's not working. I created a new table to represent my Analog Voice Gateway devices extended that table to my Netgear table in CMDB, I created my SNMP Classification assigned triggers probes SNMP - Identity and DNS. Assigned the SNMP OID Classification which is 1.3.6.1.4.1.9.1.558. I first did a quick discovery to see if the device would reclassify correctly no luck. So I deleted that device and re-ran my quick discovery to see if the device would classify as my new class as Analog Voice Gateway but it came back as an IP Router. What am I missing?

4 REPLIES 4

Patrick DeCarl1
ServiceNow Employee
ServiceNow Employee

Joel,



Did you create a CI identifier rule for your new class?


Patrick,



No. Is that something that is fairly is to do? Very new to the whole discovery tool and the CMDB.



Joel Christensen, MNCM, ITIL


Technology Services Solutions Architect


IT Support Services


(651) 213-4611


JSChristensen@hazeldenbettyford.org




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Joel,



It's simple. Check out Create or edit a CI identification rule



Let me know if you have any questions.


Joel,

did you fix this, i am facing same issue.

could you share steps to resolve this.

 

thanks in advance.