No shell detected and probe parameter 'allow_unsupported_shells' is set to 'false

VPN
Kilo Contributor

Hi All,

I tried discovery on linux box to discover applications and DB' installed on it.

I am getting an error

"No shell detected and probe parameter 'allow_unsupported_shells' is set to 'false"

Where to check these parameters is set to false or not.

find_real_file.png

11 REPLIES 11

Marlos
ServiceNow Employee

Hi Vikas, this parameter is available for the SSHCommand probe


Marlos
ServiceNow Employee

Below is an example for the Linux - Network probe, this probe has of SSHCommand:


Screen Shot 2017-09-11 at 2.14.24 PM.png


I got the same error.

I could not find any probe parameter record in that related tab, Do we need to create a new"'allow_unsupported_shells' " parameter?

Marlos
ServiceNow Employee

In your screenshot, you need to go to UNIX - Classify multiprobe and check this setting under each of the probe listed as highlighted below:


Screen Shot 2017-09-11 at 2.16.47 PM.png