No shell detected and probe parameter 'allow_unsupported_shells' is set to 'false

VPN
Kilo Contributor

Hi All,

I tried discovery on linux box to discover applications and DB' installed on it.

I am getting an error

"No shell detected and probe parameter 'allow_unsupported_shells' is set to 'false"

Where to check these parameters is set to false or not.

find_real_file.png

11 REPLIES 11

Marlos
ServiceNow Employee
ServiceNow Employee

Hi Vikas, this parameter is available for the SSHCommand probe


Marlos
ServiceNow Employee
ServiceNow Employee

Below is an example for the Linux - Network probe, this probe has of SSHCommand:


Screen Shot 2017-09-11 at 2.14.24 PM.png


I got the same error.

I could not find any probe parameter record in that related tab, Do we need to create a new"'allow_unsupported_shells' " parameter?

Marlos
ServiceNow Employee
ServiceNow Employee

In your screenshot, you need to go to UNIX - Classify multiprobe and check this setting under each of the probe listed as highlighted below:


Screen Shot 2017-09-11 at 2.16.47 PM.png