How to download List view into excel
I need help to provide a button on top right corner to download list view as excel.I know i can go with export from list cloumn but i need a button. Thanks
Forum Posts
Location of CI
How to find the location of CIs in Discovery process and CMDB of Washington DC version on servicenow platform ?
Service-Now is slow for only one user
Hello All, Service-Now seems to be very slow for one particular user and for all the others it is working fine. Not sure what might be the reason. He is having same filters as his team members but for all his tem-members it works fine. When try impe...
Securing MID Server - Agent Client Collector agents (TLS) (Utah)
Our mid server was initially configured with a MID Web Server endpoint that uses a non-standard port for communication (8081). We also deployed the agent client collector to a few hosts, and were able to communicate with this clients without issue. I...
Discovery capability for a hybrid VMWare Cloud on AWS (SDDC)?
We have recently started leveraging VMware Cloud on AWS for our Software Defined Data Center environment. We normally leverage Discovery to discovery the VMWare vCenter details and it works great. However we are not able to complete the discovery p...
Resolved! Duplicate incidents are created in automated alert correlation
Hi @Ankur Bawiskar In Event Management,Event E1 - 7.00(Time of event)---> Alert A1 is generated---> Incident INC1 is createdEvent E2(same event with different message key) - 7.02-----> Alert A2 is generated(secondary alert, since pattern matches whi...
Resolved! Cisco UCS Discovery Credentials
We are attempting to discovery Cisco UCS devices. I have credentials that should be admin on the UCS Manager. So far, our SN instance has been able to identify that the IP is a Cisco UCS via SNMP. Discovery then launches the UCS - HD pattern, b...
NetApp Storage discovery is failing
Hello All,I am discovering NetApp Storage devices.As per ServiceNow NetApp product documentation,1.Created AD account & provided ONTAP API read-only access to it.I have configured CyberArk Credential ID as a Basic Auth credential type in ServiceNow i...
mid server password change
Our mid server user has a new password and now our mid server is down. Is there a script somewhere i go to copy in the new password?
Resolved! Info MessageAgent {0} cannot be found in the MID server table
Hi, everyone! While Validating a new mid sever I get this message: Info MessageAgent {0} cannot be found in the MID server table. At the same time, in Event Management I get this alert:There is an error in the MID server: WARNING: Skipping adding DOL...
Best Approach for Adding Virtual IP Addresses to CMDB and Displaying Them
Hi Team, I have 170 virtual IP addresses that I need to add to the CMDB. I'm considering two possibilities:Direct Addition: Adding all virtual IPs directly to the CMDB.Discovery with IP Ranges: Using Discovery with IP ranges and schedules (running da...
Invalid Insert during AWS Service Account creation in SN
Hello Experts, Can someone please help with the below error. Not sure what is wrong with the data I am trying to put in the form. Thankyou in advance. Regards,Nirmal
how to get a session token in a discovery pattern for REST discovery
I would like to discover the HPE Oneview Global Dashboard appliance to retrieve hardware information using the REST API. I need to get an authorization session token but I am unsure if this is possible using the OOTB pattern steps. Or how else this c...
Not able to see service mapping map
Hi, I am trying to config service mapping for application, but I am getting below error related to windows credentials: "Service Mapping triggered the horizontal discovery to find the host 10.*****., because this host was not in the CMDB. The horizon...
Midserver is down - i checked with the logs but couldn't find out whats the issue?
at com.service_now.monitor.base.AMonitorTask.run(AMonitorTask.java:29) at java.base/java.util.TimerThread.mainLoop(Timer.java:556) at java.base/java.util.TimerThread.run(Timer.java:506) 08/01/22 09:32:34 (955) RefreshMonitor.65 SEVERE *** E...