Hello, Good Day! I'm trying an integration using Service Graph Connector for AWS. I have an AWS Trail Account.I have performed all the steps mentioned in KB1220597 and configured the properties in ServiceNow. While Running the Import Sets get the bel...
Hi, Hope you all doing good. Could you please let me know if it is possible to do Service Mapping for SaaS or PaaS applications? 1) Need inputs if infra/app services are managed by client 2) Need inputs if infra/app services are managed by 3rd party ...
Hello All, I need some inputs on below usecase. The alerts are being marked as Maintenance = true when there is any change scheudled for the CI and hence as the rule is active "CI in Change Window" hence that specific alert is not proceeding for inci...
Hi, I am unable to discover the CIs via Discovery schedules. It is giving me an error" Active couldn't classify, No WMI connection", however when I am running the same CI via Quick discovery, it is working fine. Please suggest.
When ServiceNow Discovers Azure, how does Discovery determine the correct ServiceNow CI Type to create? That is, when ServiceNow Discovers an Azure object of type "virtualMachines", Discovery creates a CI of CI Type "cmdb_ci_vm_instance". Some types ...
Hi Team, we have some teams which are getting hundreds of tickets everyday. we are trying to automate the ticket assignment process. Is there any inbuild ServiceNow feature to accomplish this requirement. we need to assign the tickets to engineers ba...
Hi,Here is my use case. We are monitoring our Citrix farm. In the farm we have a lot of nodes. We only want to generate an alert if: we have multiple events from the same monitor and it has a different node. example: Event: Citrix node unavailable, w...
With Configuration file tracking, has anyone find a way to identify when a conf file has a plan text exposed password and then open up an INC to that team for remediation?
Hello all can anyone help me how to send a email notification when the mid server goes to down. Thanks Piyush
I am trying to create a instance data replication between two instances , 1st instance is the provider and other consumer .I am keeping it simple by exposing only incident table in outbound entry and it is unidirectional .After activating the provide...
Hello All, Created an extension for Alcatel routers as the OOB network router pattern was unable to retrieve serial number and relations. Upon debugging the extension created, getting the following error as Scalar variable type. Also tried variable t...
For Azure discovery , we can use cloud discovery in Servicenow But there is another option for Service Graph connector for azure Is there any difference scenario to be use for cloud vs service graph connector for azure ? or its our wish to be choose...
I am running a Certificates discovery on an in-house MS CA root cert server. I used template_list of 'all' in the pattern "MicroSoft CA - Certificate Management".It discovers about 700 certificates. The client insists that the server has issued over ...
There now seems to be two out-of-the-box MS SQL Database classes in the CMDB. The original was cmdb_ci_db_mssql_catalog which extends the cmdb_ci_db_catalog table. If I recall correctly, I think MS SQL discovery used to put MS SQL Databases in this t...
Not able to update the field (Network site) in the mapped application services (sa_discovered_services_list)
