Prime Difference between ACC-V and SCCM Service Graph Connector
Hi All, I would like to know what is the difference when we use ACC-V vs SCCM service Graph connector to pull the device information?
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Forum Posts
Exchange online powershell module
Hello,Is it any issue to install Powershell ExchangeOnline module directly on MID server, so that scripts can use commands from this module? Are there any recommended steps apart steps from Microsoft (common steps to install any module)?
Tags values not getting updated on virtual machine instance table.
Hi Community, We are working on one issue where values are updated on the "cmdb_key_value" table, but these values are not updated on the Virtual machine instance table under the All tag values. Please suggest some troubleshooting steps so that the ...
Do we have step by step document to Install a MID server for AWS discovery?
Looking for documentation to install MID server for AWS discovery.
Mid server issue & mid server script files are missing
We recently upgraded to Tokyo. After that mid servers are not working. The status is up but whenever I try to test the credentials I am getting an error. Get-ChildItem : Cannot find path 'C:\ServiceNow\MIDserver\TST MID\agent\scripts\PowerShell\Diagn...
Service Graph Connector for SCCM Computer imports change case
I do not see a convenient option to change the case of the computer name that is imported from SCCM to lower case. Everything else that is importing into ServiceNow is being converted to lowercase. Discovery properties are set to lowercase. Sin...
Resolved! Service Mapping - Executables as Entry Points
Hi All, How do you actually define your entry points? I've a number of applications running in the organisation that are only consumed by the end user via an EXE file. There's no web-based entry point for these applications. For the life of me, I can...
Microsoft Automation for Certificate Management
@thiyagu_j We have started Microsoft Automation for Certificate Lifecycle Management. For which need to know how can below setup be done? The Microsoft Gateway user needs the following permissions:CredSSP needs to be configured on the CA and MID Ser...
Linux patterns not identifying Rocky distributions properly.
We have been seeing an issue where Linux devices that are using the Linux distro Rocky all get classified as a generic "GNU/Linux" operating system, we assume this is because Rocky does not exist as an option within the 'Linux - Distribution' pattern...
VCenter event collector
Does anyone have information regarding encryption for VCenter event collector? Infrastructure / Security teams have concerns about sending events in the clear. They are asking for any encryption info and or port info. Thanks
Agent Client Collector vs Horizontal Discovery
Hello everyone, Due to various concerns, the client has decided that the agent based approach might be better for them. There are some questions regarding this to which I couldn't find the answers even after searching the docs. 1.) What data exactly ...
Integrating ServiceNow ITOM with Elastic Kibana
Does anyone know which application ports to manage firewall/proxy settings need to be opened to integrate with Elastic Kibana with ITOM?
event managment alerts are getting grouped
Hello Everyone, I have use case as below The alerts are getting grouped automatically based on OOB mechanism of alert grouping. upon checking the alert details we have seen the alerts got grouped as below 'Alerts Alert0020204, Alert0020205, Alert0020...
Tag-based application service related to Tag-based application service
Hello,I'm attempting to associate a tag-based application service as a downstream dependency. The Use End Point To relationship is showing up as expected, but if/when I attempt a change on a downstream CI to the tag-based application service that's r...
Question Azure discovery- cmdb_ci_cmp_resource
Hi All, Wanted to understand what this particular cloud table - cmdb_ci_cmp_resource populates in ServiceNow ? Is this discovers PAAS related data from Azure or something else as when we completed Azure discovery for this class the description field ...
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