Not able to discover vCenter appliance version 6.7

Santosh Kumar8
Giga Contributor

Hi All,

I am looking for a help in setting up vCenter discovery. I am successfully able to discover all resources for vCenter running on windows machines however discovery is not working for vCenters running on appliance (Linux OS) version -vCenter appliance version 6.7 

I have valid credential - vmware credential and also firewall port open (vmapp6_https: 9443) 

 

Error: <results error="Timeout trying to read from https://xx.xx.xx.xx/sdk" probe_time="31220" result_code="900000"><result error="Timeout trying to read from https://xx.xx.xx.xx/sdk">

1 ACCEPTED SOLUTION

doug_schulze
ServiceNow Employee
ServiceNow Employee

to add to jordans check if you put in https://xx.xx.xx.xx/MOB from your mid server it should pop an authentication window up and test your credentials directly. (MOB is the human-readable part of the sdk)

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10 REPLIES 10

Jordan Hladish1
Kilo Expert

Santosh - 

Try accessing that /sdk URL from the MID server itself to verify connectivity overall on the network. If you're able to hit that URL and get a response, I'd wager you're vCenter is pending additional configuration. If you're not able to it the URL, you likely have a Firewall rule impacting this.

Jordan

Ashutosh Munot1
Kilo Patron
Kilo Patron

Hi,

So you need two things:

 

1) Port number 9443 and 5480 to be open on this Linux machine. Only 9443 wont do your job.

2) Credentials to authenticate with that machine. I.e. SSH credentials.


Thanks,
Ashutosh

Thanks Ashutosh.

However servicenow doc says host credential is not required if we are using right Vmware credential. I have Vmware credential and its getting authenticated successfully. 

Do we need two credential for vCenter running on appliances ? SSH && Vmware both ??

for ports - i am discovery vCenters running on windows machine with only port 9443 open. i dont have 5480 open for those but still getting discovered . However i have requested to open 5480 port too on Linux machine. Will test and share result

Thanks Ashutosh for reply.

https://xx.xx.xx.xx/sdk returned me 404 error. 

however  tested credential from servicenow platform to destination for mid server on 443 (https) and authentication is successful. 

you mentioned there would be some additional configuration required, would you be able to share in details what specific configuration would be needed for vCenter running on Linux based appliance