Hi Team, While debugging the pattern getting Error- Failed to execute task, PatternDebuggerTask, with failure message: class java.util.LinkedHashMap cannot be cast to class java.lang.String. After made connection section while testing the step it i...
Hi Team, We have a catalog item and user will be filling the details in the catalog item form in service portal. While user is submitting the request it should display the message stating "Are you sure to submit the request: requested for" and it s...
Hello All, We have implemented SCCM Integration, and observed that "Assigned to" field is not updating correct for Computer devices. Could you please explain briefly how exactly assign to field gets populated through SG - SCCM. As I don't have much k...
Hello Experts, we have enabled Azure cloud discovery of root management group in our prod environment. Activated the property glide.discovery.cdu.auto_refresh_sub_accounts_and_ldcs but still its running Azure datacenter discovery for subscriptions ...
Hello - It's been several times now that one of our mid is showing down in the instance, last refreshed is not getting updated, queue is not being processed but when I logged into the server and checked the service, it's actually running. To clear th...
Hello All, We have enabled "Certificate and Inventory management" in ServiceNow. Discovery has ran smoothly and discovered many certificates as expected. We have below requirements/queries for which we need some advise. 1> Certificate discovery in ...
Hi, We are using out of box SolarWinds connectors to pull events. Events are received but the severity field is empty, when we check we could see an additional information field in the event form that has an attribute icon that is used to set severit...
so i have a set of cmdb tables , say one for eg is cmdb_ci_Server which have some fields missing . I want to identify which are the various discovery jobs/service maps which are populating this table . How can i do that . One way is to check the disc...
I want to create new alert for every Event. I tried by giving threshold as below but it is not working: count occurs= 1 over(seconds)=10
Hi All, I have a question. When discovery discovers any server CI , it creates a new CI record in the server class and the Status field of this CI is set to "Pending install" as this was default value set for this field. However when the discovery ru...
Hi, We are using the Time worked field on task and I am trying to write a script which will prevent users from entering time greater than 24 hrs. I want to do this by data validation eessentialy to say: "if(duration > 24hrs") prevent users from su...
So it all starts with actual behaviors. As we all know is the ability to do a protocol selected discovery, maybe some old school load balancing or the Domain Awareness that was put out to pasture with Powershell discovery. Now if you have every built...
We will be implementing ServiceNow soon. I am looking for examples of Risk Assessment questions for Change Management that you have used that have given you an accurate rating of the change request. How have you weighed the answers to get an accurate...
Hello All, I am going to enable the Certificate Management plugin in ServiceNow prod soon. We did the same on Test environment and saw that post discovery of the certificates, ServiceNow has created many P1 Tasks which I belive is part of the Plugi...
Hello All, I have below requirements: When a discovered CI is Retired all components that were discovered on the CI should automatically be retired with the CI is Retired. Any way to develop something that will look at all CIs and if parent CI is any...