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Oracle DB instances not getting discovered on Solaris Server

Hello All, My Oracle DB instances that are running on a Solaris Server are not getting discovered. There is no OOB pattern for discovering the Oracle DB instances on the Solaris Server. Can anyone please provide a suggestion on how I can discover the...

How to debug Cloud Resource Type Pattern?

When We are trying to debug the Cloud Resource type pattern we are getting error  "Cloud Resource patterns must have inputs. Please define input parameters or run from an execution". We have  provided all the required input parameters still getting...

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Reshma G S2 by Tera Contributor
  • 1142 Views
  • 1 replies
  • 11 helpfuls

Install Discovery plugin is failing, please help

Hello, I am getting a failure email when trying to activate the Discovery plugin. Can you help? Steven, You recently requested the "Discovery" plugin to be activated on your personal development instance: dev83312. Unfortunately the plugin was not ac...

Steve86 by Tera Contributor
  • 914 Views
  • 9 replies
  • 1 helpfuls

Duplicate Ci created by different Discovery source

Hi Team, I need some advice with cleaning up an duplicate Ci Issue. we have several duplicates in the IBM websphere table, one of the sample below. As we can see the discovery source is different , one populating all the required identifying attribut...

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priya110 by Tera Contributor
  • 656 Views
  • 2 replies
  • 0 helpfuls

Resolved! [Service Mapping] The difference of each types of entry point

Hi, I am new to Servicenow and Discover Service Mapping. I want to know if there is difference between entry points of "Discoverable by Service Mapping" and "Manually created". I understand that the purpose of the entry point is only to tie the appli...

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Resolved! Discovery for Apple devices(MAC and iPad)

Hi Friends,Shall we able to discover Macbook and iPad using Discovery or SCCM? If yes, could you please assist me?If we install SCCM agent on computer, we can get computers details into ServiceNow by SCCM integration. Do we have any agent for Macbook...

Issue in discovery of DB2 instances on AIX server

Hello everyone, There is one pattern "DB2 On Linux". This same pattern runs for the AIX server to discover DB2 instances, but it is not working. Almost all the commands are failing on the AIX server related to this, still ServiceNow documentation sug...

Resolved! How to add 5 Business days?

How to add 5 business days using flow designer? It should auto populate the next contact date once I run test. Please help me. Thank you!  

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sailor_moon by Tera Contributor
  • 1049 Views
  • 1 replies
  • 0 helpfuls

Resolved! Scheduled Job Condition - First Monday of Every Month

I have a number of tasks that I am looking to assign to IT members using scheduled jobs in Service Now.   I would like to create a monthly schedule that will run on the first Monday of every month as most do not work on weekends.   Has anybody had su...

tyler_ford by Giga Contributor
  • 10856 Views
  • 20 replies
  • 11 helpfuls