Not able to validate credentials

[Sunny45]

Experts,

I am trying to validate credentials on Windows 10 Laptop from a MID server [Windows 2016]. Both are on same network. But I am still unable to validate credentials. I am on Tokyo version . 

1) Firewall is disabled on target host  

2) Ping from MID server OK

3) Telnet from MID to target host OK

4) From  MID server Power shell command ==> gwmi win32_operatingsystem -computer  192.168.1.212  -credential 'svcacct_discovery'   FAILS 

Not sure what is the reason? 

Any other point I should be checking? 

Please advise. 

Thanks. 

[Rahul Priyadars]

Do u have any Windows 10/11 host where discovery isworking?

[Rahul Priyadars]

I assume your Mid Server and HOST IP on which you are testing the CREDS are two different machines.

https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0793999

Regards

RP

Also - Enable debug mode in MID server by setting MID server properties "mid.log.level" to debug. Following message logged in MID server log 

[newhand]

@Sunny45 

I remembered！！

Please check the WMI service status of  the target windows machine!

In my case , it was not started by default! 

[Sunny45]

Hello @newhand 

I checked the WMI service, it is on. Any other tip ? 

I also followed below document which is typically for Windows 10/11 system, and followed all these steps, still no luck.

Network Computers are not Showing Up in Windows 10/11 | Windows OS Hub (woshub.com)  

[newhand]

@Sunny45 

Run the gwmi command from  mid-server directly may get more information about the Fail..

The information can help to relove your problem more quickly....