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Not all AWS RDS Instances are getting discovered in a service account

ServiceNow Tes1
Tera Contributor

As part of AWS discovery , if an account has 30 RDS Instances , I am able to discover only 10 out of them. Remaining are not getting discovered/no entries are available in CMDB.

When performed Debug on the pattern Amazon AWS Relational Database Service , in the step Get RDS instance  I'm able to see all the available 30 RDS Instances. Its the same result when the AWS CLI commands are run on the MID server Host.

Can someone let me know if any property/parameters to be enabled to get all the RDS instances in a particular account (if the count is more than 10) or something to be changed on the pattern level.

 

3 REPLIES 3

SiD2
ServiceNow Employee
ServiceNow Employee

Hi @ServiceNow Tes1 

 

You probably need to debug till the last step and even after the last step to see if certain instances were filtered out during pattern steps itself or not. If yes, you will know the answer which steps are filtering and why if you debug step by step.

 

If not, you need to see the pattern execution payload and if those were part of it or not and any other BRs or custom code which stops from inserting any data.

 

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@SiD2 Thanks for the response

Can you let me know which step in the pattern populates the instances in cloud database table

SiD2
ServiceNow Employee
ServiceNow Employee

Hi @ServiceNow Tes1 

 

There will be steps with actual CI name, ideally those are the steps.

 

However I recommend you to go through step by step in the pattern debug to see whether pattern is filtering out or it must be happening at a different place.

 

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