Oracle Cloud Infrastructure (OCI) Discovery

[Dan Matasek]

Hello,

We are long time users of Service-Now Discovery and long time users of Oracle Cloud Infrastructure (OCI).  We have always only used Horizontal IP based discovery for OCI.  However, now we want to get the Cloud Discovery working for OCI.

I am having trouble understanding a) what type of account is needed in OCI to connect to; and b) where in Service-Now to store those credentials and OCID's.  Of course support has just parroted the documentation out to me, but that has really not answered the question.  I am looking for any type of assistance from a real live customer doing the same.

We are on the Tokyo release.

Any help would be very much appreciated.

Dan Matasek

Senior Director - Escalated Support and Operations

Brunswick Corp

[Aru5]

Most common issue is that the Private key associated with the OCI user id does not work correctly. Convert that to RSA format using https://decoder.link/rsa_converter and supply it for the private key field.

[Russell Park]

@subbu76  were you ever able to get this issue resolve?  I am experiencing the same error when trying to setup OCI discovery.  Any help is greatly appreciated.

Russell

[subbu76]

Russell, i got this problem fixed. With MIDC server setup done and having correct MIDC security configuration, fixed the problem. 

thanks

Subbu

[juhanijussila]

Hi Subbu, which security configuration do you mean?

Thanks

Juhani

[Ravi Prakash Ro]

Hi Subbu,

Which MIDC server and security setup you configured to fix this issue? I am also getting the exactly same error and i could not find the "CloudAPI" script include in instance.

Please help.

Thanks,

Ravi Roy