Oracle Cloud Infrastructure (OCI) Discovery

[Dan Matasek]

Hello,

We are long time users of Service-Now Discovery and long time users of Oracle Cloud Infrastructure (OCI).  We have always only used Horizontal IP based discovery for OCI.  However, now we want to get the Cloud Discovery working for OCI.

I am having trouble understanding a) what type of account is needed in OCI to connect to; and b) where in Service-Now to store those credentials and OCID's.  Of course support has just parroted the documentation out to me, but that has really not answered the question.  I am looking for any type of assistance from a real live customer doing the same.

We are on the Tokyo release.

Any help would be very much appreciated.

Dan Matasek

Senior Director - Escalated Support and Operations

Brunswick Corp

[SD_Akshay]

Hello @Shreya Jain1 

We would need Service Account with read only access, that will be enough to read the data in OCI. Not necessary to need modify access.

[Shreya Jain1]

Our access was sorted but only Container DBs are getting discovered, pluggable databases are not getting discovered. Do you know how can we discover pluggable databases??