Password Reset Enrollment Options

[JimCheffer]

Hello All,

I am trying to setup Password reset verification options of either SMS verification or QA verification. I have setup groups, one for SMS and one for QA verification. My test users are assigned then assigned a group. The enrollment process then brings up both verification options. It expects both options to filled out. I was expecting SMS or QA enrollment to appear based on user group but that is not the case. Is there a way around this?

Ideally I would like to provide both enrollment options and let the user decide SMS or QA but that does not seem possible.

Also has anyone setup their own verification process. We would like to provide alternate email as an option. I have looked at developing one but it seems very complicated.

Thanks in advance

Jim

[jarodm]

Jim Cheffer wrote:
<...> 
If there is band wagon for improvements to Password reset I would jump on.
<...>

I'm on board with this, too. The only complaint that I have with the Password Reset application is that SMS can't be marked as optional. (I've used it in Fuji and Geneva.)

[robpickering]

FYI, we fixed it in Helsinki.   You can now separate the validations and not require enrollment in all of them, even if they are enabled.

-Rob

[robpickering]

I just wanted to address this particular topic, as I got a 4 year-old, prior, answer marked as Helpful today.  Thank you for that, but this problem was totally resolved in Geneva and Helsinki.  You can now have separate enrollments.