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Hi All, I am trying to enable the Bi-directional functionality in SolarWinds, but it is not working.Steps followed:1- Tick the check box of Bi-directional on both instance as well as definition.2- Choose task on the alert field identifier on definiti...
We are using CyberArk for our external credential store for some of our credentials. Currently, we have the CyberArk agent installed on each MID server that needs to access CyberArk. CyberArk now has an API that can be used and is being used in other...
I'm discovering the windows server, but found the serials number are coming with extra value into it.For ex - Expected value - INR199SComing value - INR199S.RTIDJDDJSJD234DI have checked the pattern script but couldn't find anything there that shows ...
Hello,I have a flow that is creating multiple tasks, including one related to UNIX accounts. Currently, all tasks are being generated, but the requirement is that the UNIX task should only be created for users who have a UNIX account. If the user doe...
Hi All, We have turned off Installed Software Discovery from Configuration console for both Unix / Windows Class.But still, we can see data from ServiceNow Discovery source in Installed Software Table [cmdb_sam_sw_install]As the Display name has SQL ...
Hello Community, I have a requirement to discover the virtual machines without hitting the discovery on whole V center as hitting discovery on whole v center discovers all of the components which is not suitable for our purpose as it would take a lar...
I have below xml file to parse with xml parsing operation in service mapping pattern. Can anyone help me to parse this? <?xml version="1.0" encoding="utf-8"?><configuration><configSections><section name="log4net" type="log4net.Config.Log4NetConfigura...
Hi, What will be the impact on Service Mapping Plus if ADME is disabled ? Also i want to know what exactly does the powershell script does ? Thanks,Anand
Hi All, Question about ITOM discovery data and the database of ServiceNow instance.As a customer requirement, the server's IP, hostname, and mac address should be encrypted when stored in database.Is there a process to encrypt the discovery when it i...
Hi folks,Having executed probe-based Discovery, the following error message was popped out for several IPs:TypeError: Cannot read property "host_classification" from nullAll the devices for which the instance received this error failed to be register...
If a Bat file is executed in Step, does it not move to the next Step until it is completed?Suppose I run a long-running Windows Bat file in Step of DIsocvery Patten.In that case, does Step not move to the next Step until the Bat file it started compl...
Is it mandatory to configure Principle CI classes in CMDB ? Do we need to identify Principal CI classes as best practice ?
Hi all,We do not currently have any of these devices discovered within our CMDB and I was wondering if anyone could offer me some guidance on how we can pull these in? Is it just that we are not scanning a network range we should or is there some s...
Hi,I'm running a discovery process for certificates.I read this article: https://docs.servicenow.com/bundle/sandiego-it-operations-management/page/product/discovery/concept/run-cert-discovery.html#run-cert-inventory-mgmt-import My goal is to discov...
Hi Team,We have rolled out multiple agents to different Linux and Windows servers. However few of those servers have been decommissioned later on and subsequently 'status' of agents installed on those servers are showing as 'Down' within ServiceNow '...
