Auto Upgrade of ACC agent on windows
Hello , We are trying to understand how we can upgrade the ACC agents.If you have script please share it with us , with instructions. Thanks,kranthi.
Forum Posts
Custom Application Pattern Not Executing
I have a custom application pattern I created for Top down discovery. Its Active and published. However, when I run Discovery the Generic Application pattern runs instead of my custom application. The discovery pattern logs has no record of the custo...
Resolved! "This service is empty. Add some entrypoints on the service form" error when creating Mapped Application Service and Entry Point by script
Hi, I'm trying to create by code (Not with UI) a Mapped Application Service and its Entry Point using a Script-Background. All the records are well inserted in the corresponding tables (cmdb_ci_service_discovered, cmdb_ci_endpoint_http, sa_m2m_servic...
Digicert - Certificate Discovery via Certificate Authority query: Certificate List is Empty
Hi! I am currently trying to setup Certificate discovery using CA query to Digicert. I have followed the instructions on docs and have confirmed with our certificate group that our API key has the correct privileges, however I am still receiving thi...
Field lookup on Configuration Item using ACC-M
BackgroundI was in a project for a customer setting up Event Management. One task was to monitor CPU usage for servers so that it didn't go over expected threshold. We created a new filed on the server class called "Monitor threshold CPU" with a defa...
Error while Discovery - <Warning>User credentials cannot be used for local connections </Warning>
Hi, I am running ServiceNow discovery on my production and sub-prod instances. Both instances have the exact same credential setup. But I can see in my non-production instance any windows server discovery is not working with the error '<User credenti...
Error while Discovery - <Warning>User credentials cannot be used for local connections </Warning>
Hi, I am running ServiceNow discovery on my production and sub-prod instances. Both instances have the exact same credential setup. But I can see in my non-production instance any windows server discovery is not working with the error '<User credenti...
Resolved! Discovery and Service Graph Connectors - how to stop adding a value for 'assigned_to'
Hi Team, Posted the question below in the SGC forum - but adding here for visibility. Essentially keen to have all discovery sources to leave the 'assigned_to' field blank. https://www.servicenow.com/community/service-graph-connectors-forum/how-to-s...
Regarding Azure container discovery.
Hi All,I wanted to understand the differences in container discovery between Cloud discovery and ACC. Can anyone please help me what is the best way between these two and which method is going to be easily maintainable in future? Thank You! Regards,...
I wanted to create record based on the command output in discovery pattern
I wanted to create 2 record for the output of this below query, post running command i am getting 2 path I want to create 2 record in custom table, how we can achieve in discovery pattern script. Thanks in advance:-)
Resolved! Need help for Script include
Hi Team , am using below catalogue client script to re-direct a catalogue item to Order guide , but I want to write a script include for this , so that it can be used for other order guides also . can you please guide me on how to use this script fo...
Configure Alerts from AWS SNS to ServiceNow
Hi, I have a requirement to send alerts from AWS SNS to ServiceNow.We want to do this as some role based Integration meaning no Secret key will be created on AWS end.I am following the documentation as mentioned below https://docs.servicenow.com/bund...
How are people using NetApp storage data from pattern discovery?
We're working with the storage team to help them define how they should represent their storage in CMDB, and how to present it in a way that allows the teams who consume it. Essentially we are at "we don't know, we provide large buckets of storage c...
Wanted to gliderecord and insert record in custom table output of the command
Can we gliderecord and insert record in discovery patter as I am doing as below glidrecord doesn't work here can you suggest, I am trying to run command and store multiple output in custom table
how to apply alert suppression via zabbix on ci ?
i want to create alert suppression on my PDI which is integrated with zabbix , how to create it?
