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Linux patterns not identifying Rocky distributions properly.

We have been seeing an issue where Linux devices that are using the Linux distro Rocky all get classified as a generic "GNU/Linux" operating system, we assume this is because Rocky does not exist as an option within the 'Linux - Distribution' pattern...

Matt Weir by Tera Contributor
  • 546 Views
  • 1 replies
  • 0 helpfuls

VCenter event collector

Does anyone have information regarding encryption for VCenter event collector?     Infrastructure / Security teams have concerns about sending events in the clear.     They are asking for any encryption info and or port info. Thanks

Agent Client Collector vs Horizontal Discovery

Hello everyone, Due to various concerns, the client has decided that the agent based approach might be better for them. There are some questions regarding this to which I couldn't find the answers even after searching the docs. 1.) What data exactly ...

pkparti by Tera Contributor
  • 4049 Views
  • 3 replies
  • 2 helpfuls

event managment alerts are getting grouped

Hello Everyone, I have use case as below The alerts are getting grouped automatically based on OOB mechanism of alert grouping. upon checking the alert details we have seen the alerts got grouped as below 'Alerts Alert0020204, Alert0020205, Alert0020...

shital6 by Tera Contributor
  • 821 Views
  • 2 replies
  • 1 helpfuls

How to create a virtual alert for Rule based correlation

Hi all, I have a enabled 3 types of alert grouping. 1. CMDB based2. Automated3. Rules-based CMDB and Automated is creating virtual alert. But Rules-based grouping is not creating Virtual alert. Is it possible to create the same? 

gaurav4sn by Tera Contributor
  • 369 Views
  • 1 replies
  • 1 helpfuls

Question Azure discovery- cmdb_ci_cmp_resource

Hi All, Wanted to understand what this particular cloud table - cmdb_ci_cmp_resource populates in ServiceNow ? Is this discovers PAAS related data from Azure or something else as when we completed Azure discovery for this class the description field ...

Abhishek41 by Tera Contributor
  • 1984 Views
  • 5 replies
  • 4 helpfuls

AWS Data Center Certification

How can we discover certificates installed on AWS Data center by using certificate management?  @thiyagu_j 

CA5 by Tera Contributor
  • 326 Views
  • 1 replies
  • 1 helpfuls

Resolved! Is it a normal search even if the CMDB-CI mark looks different?

Is the difference in CMDB-CI markings related to DNS usage?Is there any problem with the smooth progress when performing discovery due to the difference in the mark? 1> When i train on the lab about discovery of itom, i can see the value this type(ip...

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KyungYun by Tera Contributor
  • 351 Views
  • 1 replies
  • 0 helpfuls

List view change capture in updatesets

Hi All, 2 instances ABC & XYZ on the list view of one table, I have added coulmn10 from available to Selected using personalized list view. column already existed one. After personalized, where this change will capture? because we need to move this c...

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Vinay2509 by Tera Contributor
  • 318 Views
  • 2 replies
  • 0 helpfuls

Network Router / Switch Discovery State Model

Dear community members, I have a question, we are discovering Network Router and Switches. I would like to change the state when Discovery finds a devices to "Installed". OOTB this doesn't seem to be the case, for Windows Servers this works exactly t...

Community Alums by Community Alums  
  • 1179 Views
  • 4 replies
  • 1 helpfuls

Resolved! Discover Virtual Appliances running WiNG Based OS

Hello, We have an application that runs on Virtual Appliances running WiNG Based OS. The Wing5 platform manages all wireless access points and their configurations for retail environments. Has anyone discovered WiNG OSs. Is it even possible to discov...

Ragini BG by Tera Contributor
  • 1021 Views
  • 5 replies
  • 1 helpfuls