Pattern Designer" plugin was not activated

sunnylskldlk893
Tera Contributor

You recently requested the "Pattern Designer" plugin to be activated on your personal development instance: dev262068. Unfortunately the plugin was not activated. Please report this issue in the Instance Help section of the ServiceNow Developer Community.

Thanks for being an active member of the ServiceNow Developer Program.

Regards,
ServiceNow Developer Team

 

I'm unable to update the "Discovery and Service Map patterns" in my PDI.

11 REPLIES 11

Mark Roethof
Tera Patron
Tera Patron

Hi there,

 

Is this about the automatic email received?

 

Do check after an hour or so, if the plugin actually did get installed. So just check after an hour on your instance.

 

For several plugins (like Discovery, Software Asset Management, etc) it is known to receive these emails because some timeout issue. This is already the situation for a few years and hundreds of similar posts have been made.

 

Kind regards,

 

Mark Roethof

Independent ServiceNow Consultant

10x ServiceNow MVP

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~444 Articles, Blogs, Videos, Podcasts, Share projects - Experiences from the field

LinkedIn

Hi Mark,

 

I was unable to update the following plugin as it requires "ITOM Visibility Content" plugin (prerequisite) 

sunnylskldlk893_0-1721881330970.png

But it is not listed as a plugin to activate 

 

sunnylskldlk893_1-1721881420260.png

 

Thanks,

Sunny

Have you tried installing it through the Developer Site? If that doesn't work... you're stuck, you can't install from the store on PDIs.

 

So try the Developer site:

 

MarkRoethof_0-1721881790132.png

 

 

Kind regards,

 

Mark Roethof

Independent ServiceNow Consultant

10x ServiceNow MVP

---

 

~444 Articles, Blogs, Videos, Podcasts, Share projects - Experiences from the field

LinkedIn

I think I'm stuck. Developer site is not providing much related to ITOM plugins. The one I'm really after is the "Visibility Content" plugin

 

https://store.servicenow.com/sn_appstore_store.do#!/store/application/7c9112c4dbfcc5d0d0b58278139619...