Join the #BuildWithBuildAgent Challenge! Get recognized, earn exclusive swag, and inspire the ServiceNow Community with what you can build using Build Agent.  Join the Challenge.

Preventing Delegate Approval for Specific Request

Nathan Stevic
Tera Contributor

I have a use case for a specific request that needs to have only the listed approver to be able to approve. For compliance reasons, we cannot have a delegate approve for this one request. All other requests in the environment are permitted to have delegate approval. Is there a way to achieve this?

5 REPLIES 5

How would we configure the business rule to only trigger on this specific request approvals and not any other approval that comes in from another request?