Primary and secondary Mid severs for ServiceNow ACC Agents
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07-01-2024 02:11 AM
Good Folks,
I am looking help to understand how to configure ACC agents running on Host to connect to a Primary and secondary cluster of Mid servers in a failover mode or load balancing mode.
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07-01-2024 05:12 AM
According to the product documentation, "the Agent Client Collector automatic MID Server selection feature set is disabled by default. There are several factors to consider before determining if automatic MID Server selection is right for your use cases."
Take a look at this article to learn about use cases where automatic MID server selection is appropriate:
Automatic MID Server selection
For technical details on how to implement it, refer to this article:
Enable automatic MID Server selection
Blog: https://sys.properties | Telegram: https://t.me/sys_properties | LinkedIn: https://www.linkedin.com/in/slava-savitsky/
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09-05-2024 03:21 AM
Hi @SamirNyra
I also need help on configure ACC agents running on Host to connect to a Primary and secondary cluster of Mid servers in a failover mode or load balancing mode. Are you able to do it . Could you Please share the instruction ?
Thanks in advance
