Query related to service mapping in ITOM

[anitha0887]

Hi Folks,

Please someone help me on service mapping, we want to pull application(web applications) which is located on Azure Virtual machine and its attribute ( applications column name such as application Name, Server name, Software used and it's version (Example: VB.NET version 4.0, Telerik 3.0, ABCpdf 9.0, etc), SQL servers used.

) .Which service mapping approches*( pattern & traffic  based, tag based) is best for above requirement .Please help me on this.

[Abbas_5]

Hello @anitha0887,

Please refer to the link below:
https://www.servicenow.com/community/itom-articles/5-approaches-to-take-on-your-service-mapping-jour...

If it is helpful, please mark it as helpful and accept the correct solution.

Thanks & Regards,

Abbas Shaik

[anitha0887]

Thank you for sharing doc.

[Rahul Priyadars]

Application is Hosted in Public Cloud (AZURE) - Cloud resources Contains TAGS. You can quickly do your Service Mapping Using TAGS. So in my view you can start with TAG Bases Discovery assuming your AZURE Public cloud Resources are  Discovered using CLOUD Discovery. This will not need any new Credentials to run ur service mapping.

Attached PDF can help you quickly its done for Google Cloud Based Application.

Regards

RP

[anitha0887]

Thank you so much for your insights. Appreciated you.