Query related to service mapping in ITOM

[anitha0887]

Hi Folks,

Please someone help me on service mapping, we want to pull application(web applications) which is located on Azure Virtual machine and its attribute ( applications column name such as application Name, Server name, Software used and it's version (Example: VB.NET version 4.0, Telerik 3.0, ABCpdf 9.0, etc), SQL servers used.

) .Which service mapping approches*( pattern & traffic  based, tag based) is best for above requirement .Please help me on this.

[anitha0887]

@Rahul Priyadars , can we able to pull the attributes of applications located on azure in CMDB using Tag based discovery.

[Rahul Priyadars]

TAG Based Service Mapping will Build Your Service Maps for Applications Hosted in Public Cloud envs like AWS , AZURE or GCP. Only PRE-REQ for this that Cloud Discovery is done.

More Insight here

https://www.servicenow.com/community/itom-blog/service-mapping-with-tags/ba-p/2269557

Regards

RP

[anitha0887]

is there any other way to pull application from azure cloud resources into cmdb , other than tag based service mapping, because few business applications do not have tags in cloud.