"This service is empty. Add some entrypoints on the service form" error when creating Mapped Application Service and Entry Point by script

[Omar MOUMEN]

Hi,

I'm trying to create by code (Not with UI) a Mapped Application Service and its Entry Point using a Script-Background. All the records are well inserted in the corresponding tables (cmdb_ci_service_discovered, cmdb_ci_endpoint_http, sa_m2m_service_entry_point, and svc_ci_assoc); I check them by UI BUT the View Map show an Error (see attached screenshot).

SCRIPT-BACKGROUND:

var grDiscServ = new GlideRecord('cmdb_ci_service_discovered');       

        grDiscServ.initialize();

        grDiscServ.name = 'Ticket-Monster';      

        grDiscServ.operational_status = '2';

        grDiscServ.discovery_status = '1';

        grDiscServ.traffic_discovery = false;

        grDiscServ.source = 'Manual';

        grDiscServ.type = '2';      

        grDiscServ.insert();

        var grCCE = new GlideRecord('cmdb_ci_endpoint_http');

        grCCE.initialize();

        grCCE.url = 'http://198.51.100.12/ticket-monster';

        grCCE.protocol = 'http';

        grCCE.host = '198.51.100.12';

        grCCE.ip_address = '198.51.100.12';

        grCCE.port = '80';

        grCCE.discovery_source = 'ServiceWatch';        

        grCCE.insert();

        var grSM2SEP = new GlideRecord('sa_m2m_service_entry_point');

        grSM2SEP.initialize();

        grSM2SEP.cmdb_ci_endpoint = grCCE.sys_id;

        grSM2SEP.cmdb_ci_service = grDiscServ.sys_id;

        grSM2SEP.insert();      

        var grSCA = new GlideRecord('svc_ci_assoc');

        grSCA.initialize();

        grSCA.setValue('service_id', grDiscServ.sys_id);

        grSCA.setValue('ci_id', grCCE.sys_id);

        grSCA.insert();

        grSCA.initialize();

        grSCA.setValue('service_id', grDiscServ.sys_id);

        grSCA.setValue('ci_id', grDiscServ.sys_id);

        grSCA.insert();

[Yousaf]

Hi Omar,

Please check this link:

https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0958909

Mark Correct or Helpful if it helps.

Thanks,
Yousaf

[Omar MOUMEN]

Thank you Yousaf,

I added at the end of my script the line:

new SNC.BusinessServiceManager().addCISync(grDiscServ.sys_id, null, grCCE.sys_id);

BUT still have the same error and same problem

[Yousaf]

Omar unfortunatly i am not very expert in this domain right now.

Check this doc if it can help and wait for someone more experienced.

Fix errors in individual application service maps

Do mark correct or helpful if you think i helped.

[Omar MOUMEN]

Thanks Yousaf,

Really, I appreciate your help.

The "Fix errors" link shared is about errors in View Map BUT with my problem the View Map is not displayed

BR.