Records are present in CMDB but in AMDB Table.

Jaipreetha
ServiceNow Employee

How does the records ae actually populating from CMDB to AMDB table.
We could see some records are present in CMDB table but not in AMDB table.

2 REPLIES 2

Vishnu-K
Kilo Sage

Hi @Jaipreetha ,

 

There is a schedule job " Asset - Create asset delayed sync" which will run for every 15 minutes and it will create assets for newly created CI's, And also Model Should be populated on the CI for asset to be created.

 

If this helps you please mark it as helpful and accept the solution.

 

Thanks,

vishnu

Tanushree Maiti
Kilo Patron

Hi @Jaipreetha 

 

Check  following mapping under Asset->Administration which does directional mapping between the linked fields of CMDB and AMDB.

 

Screenshot 2026-03-25 155816.jpg

 

refer:

https://www.servicenow.com/community/itom-forum/how-does-amdb-to-from-cmdb-ci-updates-happening/m-p/...

 

 

 

Please mark this response as Helpful & Accept it as solution if it assisted you with your question.
Regards
Tanushree Maiti
ServiceNow Technical Architect
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