Pattern failure

Rishi M
Mega Contributor

 Hi,

Pattern has failed to discover the windows server 

 

Error during execution of Windows command: executeQuery -Namespace Root\MSCluster -Query "SELECT GroupComp onent, PartComponent FROM MSCluster_Cluster ToResource"

Windows timeout/connection failure count is 3 and allowable failures is 2. Exiting pattern execution.

what is the solution to this.

1 REPLY 1

Fabian Kunzke
Mega Sage

Hey,

 

This is likely due to the discovery running into timeouts. Now since this is happening more than once during the discovery, you are likely running into a capacity issue of your MID-server. This can happen when too many activities run in parallel.

 

The most common issue is that you likely increase the parameter for parallel execution:

https://www.servicenow.com/community/itom-forum/wmi-classification-probe-timeout/m-p/919313

 

Outside of that look at the performance metrics for your MID servers to identify any issues there. Usually the WMI queries run quite fine, but executing too many at the same time can lead to timeouts.

 

Regards

Fabian