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relation and/or reference table cmdb serial_number is not a known ci type. check the discovery logs for more details.

Not applicable

‎08-23-2019 10:45 AM

Hi,

When I run discovery for network devices, the device get classified but CI field is empty.Then I checked the discovery log, I could see network pattern is failed.

So i started debugging and found this error "relation and/or reference table cmdb serial_number is not a known ci type. check the discovery logs for more details."

If anyone faced this issue. Please share your inputs.

 

Thanks.

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Ashutosh Munot1
Kilo Patron
In response to arordeep

‎04-03-2020 04:52 AM

HI,

Can you show your identification

 

Thanks,
Ashutosh

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Chris322
Kilo Contributor

‎01-10-2021 11:28 PM

This KB may assist:

https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0751615