Restrict the update by Discovery for a CI's field based on certain condition
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11-30-2023 02:34 AM
Hello,
When a record is updated or inserted in the Software table by Discovery, I need to prevent the update of a specific field based on a certain condition on its value.
I think that by creating a reconciliation rule on the table of software, I can only prevent the update of that specific attribute all the time without having the possibility to update it on a certain condition, do you confirm this?
So I thought about creating a Business rule on before that will be executed when a software record is inserted or updated by the MID Server user and that will prevent the update of that specific field based on a condition.
What is the best option for this need please?
Thank you in advance
- Labels:
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Discovery
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Orchestration (ITOM)
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11-30-2023 05:30 AM
Hi ,
Reconciliation rule will help you with which discovery sources can update CI attributes.
Regards,
Luxo
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11-30-2023 06:54 AM
Hello,
As I said reconciliation rules give the possibility to select only the fields that we want to update by a discovery source but I think that we can't decide to update a specific field based on a condition on its new value that's the problem..