Script Include Returning Null in answer

ManishS14752344
Tera Contributor

7 hours ago

Hi, 

So, I am using this catalog client script

function onChange(control, oldValue, newValue, isLoading) {
    if (isLoading || !newValue) return;

    var ga = new GlideAjax('AccountSTOChecker');
    ga.addParam('sysparm_name', 'checkStoreOrder');
    ga.addParam('sysparm_account_id', newValue);

    ga.getXMLAnswer(function (answer) {

        if (answer === null) {
            console.error('GlideAjax returned NULL - Script Include not reachable');
            return;
        }

        console.log('Account STO Type stored:', answer);

        sessionStorage.setItem('accountSTOType', answer);

        if (answer === 'true') {
            g_form.addInfoMessage('STO Account - attachment required');
        }
    });
}


With this Script Include

var AccountSTOChecker = Class.create();
AccountSTOChecker.prototype = Object.extendsObject(AbstractAjaxProcessor, {

    checkStoreOrder: function () {
        var accountId = this.getParameter('sysparm_account_id');

        if (!accountId)
            return 'false';

        var acc = new GlideRecord('customer_account');
        if (!acc.get(accountId))
            return 'false';

        var type = acc.getValue('u_so_sto');

        if (type == '2') {
            return 'true';
        }

        return 'false';
    },

    type: 'AccountSTOChecker'
});

But The answer I am getting is null.

The Script Include is client callable so I am unable to figure it out.

Thanks in advanced.

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1 REPLY 1

VijayaMannapura
Tera Guru

2 hours ago

@ManishS14752344 You can put some gs.info statements at various stages of the server script and check the logs to see if the logic is flowing at each stage.

All I am suggesting is, instead of looking for final output, you can put log statements at every stage and see.

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