SD-WAN discovery

Suggy
Giga Sage

Is it possible to discover Cisco SD-WAN using ServiceNow Discovery.

Note - It supports SNMP, tested the credentials also which is working.

 
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doug_schulze
ServiceNow Employee
ServiceNow Employee

Absolutely, if you can talk to it with SNMP the rest is building out the classifier and pattern to get all the data you are looking for.

This should help get you started.

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doug_schulze
ServiceNow Employee
ServiceNow Employee

Absolutely, if you can talk to it with SNMP the rest is building out the classifier and pattern to get all the data you are looking for.

This should help get you started.

Just wondering if this discussion is still open.

We were able to discover SDWAN but only one CI was discovered. Whenever we try to discover them, discovery would just pick that one CI and rename/modify the IP Address  with the other SD-WAN Routers details.

Was wondering if you could give me advice on what to look at?

Sha_pan
Giga Contributor

Hi, so I thought that one CI was created when we were trying to discover SDWAN Routers. By further investigation it was an existing IP Switch CI that got picked up and updated with the SDWAN details. So it was not creating a unique CI but would randomly select an existing CI and updates it.

I just don't understand what's happening here. 

Vivektietsood
Tera Guru
Tera Guru

If it supports SNMP then you should not have any problem. These articles should help you:

 

https://docs.servicenow.com/bundle/geneva-it-operations-management/page/product/discovery/task/t_Add...

https://docs.servicenow.com/bundle/geneva-it-operations-management/page/product/discovery/task/t_Set...

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