how to start ServiceNow to BigFix Integration & best way to integrate ?
Hi Team we are planing to do ServiceNow to BigFix Integration . How to start and what is the best way to integrate ? Thank you, Surya
Forum Posts
OOB CMDB Health Dashboard (Correctness, Compliance, and Completeness)
What are some changes you made to the CMDB Health Dashboard in regards to Correctness, Compliance, and Completeness metrics? Did you automate any tasks associated against any particular CI classes? Did you implement any business rules based on an...
Resolved! Discovering HP Blade Enclosures
Good morning, I'm attempting to discover HP Blade Enclosures in an effort to properly populate serial numbers from blade servers. (Blade servers are grabbing a Virtual Connect serial) I had our server team add a credential to one of the enclosures, I...
Cost of Discovery
Hi, everyone! I have a quick question regarding costs of the Discovery feature. We started on ServiceNow Express, which included Discovery for 500 nodes, though we shelled out $1200/year to increase this to 1000 nodes. This worked well for us, and...
What are the capabilities of mainframe (zOS) Discovery?
I have 2 clients that are interested in mainframe (zOS) discovery. They both are migrating from IBM TADDM product, which provided rich mainframe CMDB data: Mainframe, LPAR, DB2, IMS, CICS, WebSphere, MQ. I see that SN uses "mainframe unix services" t...
What is the role required to have the access of discovery dashboard errors?
Hi, I am trying to access all the errors from discovery --> Home. It displays the blocks with count but when we click on the any block it does not give the second level view of the errors. I am able to access this: But when I click on the errors it ...
what is the discovery pattern text script type, is it JSON or something else?
what is the discovery pattern text script type, is it JSON or something else?
Resolved! AZURE / EVENT Management
Hey Guys, We have integrated many monitoring tools successfully into our new ServiceNow instance. I'm stuck with my Azure Events coming into ServiceNow - i have them coming in via a web hook with the configuration suggested here: https://docs.service...
Horizontal Patterns of type "2 - Shared Library" / Kubernetes Horizontal Patterns
For Horizontal Patterns of type "2 - Shared Library", does anyone have experience with either editing an existing horizontal pattern or creating a new pattern? If so, what's the secret? I have a need to update a couple of the existing patterns relat...
Discovery creates only cmdb_ci_db_ora_instance CIs, not cmdb_ci_database CIs
Hello!! Discovery creates only oracle instances (cmdb_ci_db_ora_instance) CIs, not the dababase server itself (cmdb_ci_database). I come from BMC discovery wotld where both were created with a relationship (a database server may serve several db inst...
Resolved! Report of users without an asset
I've been tasked to build a report of all users that DON'T have an asset or CI assigned to them. Out of ServiceNow I would export my user table, and my asset table and using a VLOOKUP I would come up with a list of users without an asset. My firs...
Where is my isApprovalMine()??
I've a function called isApprovalMine() which I want to debug. This function is used in an UI Actions' condition field as below:-(current.approval == 'requested' || current.approval == 'rejected' || current.approval == 'open' || current.approval == '...
Resolved! Active, couldn't classify: No WMI connec
Hello All, When I am trying to discover windows server, I am getting below error: Active, couldn't classify: No WMI connec Can someone please help me to fix this issue. Below is the input payload <results probe_time="48417" result_code="2"> <resul...
Discovery SNMPv3 Error "Message processing model 3 returned error: Unknown security name"
Weird issue happening when trying to discover a network device using a schedule. The schedule has no behaviors and no other restrictions. Both the schedule and quick discovery are using the same MID server. We have a schedule of 118 IP address, many...
Resolved! Hyper-V vs. Windows Server
Hello, I'm seeing Hyper-V and Windows Servers creating duplicates of each other. I'm considering using unique identifier entries on the Hyper-V server class to look at servers table but then I believe new Hyper-V servers would not be created if a W...
