The Node contains an FQDN, and all data formats/values are consistent in the event payload. The event rule will bind to the desired File System CI record with fallback to the Server CI record, but will sometimes bind to the DNS record instead.. The...
Again, many thanks to John James Andersen for his work on the Jira REST interface.I have made a tremendous amount of progress on it, and have a heavily customized version of my own running for the Service Catalog. However, now the requirement has com...
Hello Team, I am working on a project where I need to discover all the Subnets and get them discovered and added to CMDB. Just wanted to check what all are the steps I need to perform for the successful discovery on all the Subnet targets. Here are t...
Hi, We discovered Server to switch relationships but not from Server to Router (or) Switch to Router relationship. Can you please advise on this request?. Thanks & Regards, Vinil.
Hello Community,What is the best practice to find the IP Ranges for an environment which I doesn't know the ranges ?Case scenario:I have 4 different mid servers and I was provided with CLASS B network addresses.Running IP Addresses schedules I found ...
I want to split fields in a form like : field1 field2 field3 field4 field5 field6 field7 field8 field9 Is it possible ?I have trie...
Hi Everyone! I'm trying to figure out how to run discovery on AWS. Right now, I have an EC2 instance with a MID server on it and another EC2 instance that is just a plain windows 2012 server. Both servers are on the same subnet. The MID server appear...
hi All,I'm a new admin in the SN World (long time HPSM one though) so please bare with me.We have large number of Zebra and Intermec printers in our environment that I have taught Discovery how to identify using their OIDs. It now correctly creates p...
Hi There, When we perform discovery there are few relationships which are created automatically by discovery. Trying to understand, how those relationships are created. Like what all probes / scripts are used for this and how it is decided, what ty...
Hi, on my Dev Instance, I have Discovered & created a Service Map. I want to move this Service map to my prod Instance. But nothing is captured in update set. So how can I move this Service map to prod? In this Service map, few components are discove...
Dears,Using Istanbul Discovery to inventory our numerous Juniper SwitchesFor 2 sub-model of ex4300 Juniper Switches with different numbers of network interfaces(ex4300-48p & ex4300-24p), discovery retrieves the same SYs OID Identical SNMP System OI...
One of the benefits of ServiceNow employees is the superb ServiceNow Backpack, with the excellent logo Do you know if this backpack can be ordered from non ServiceNow employees?
I have a service map with an entrypoint https://entrypoint.lmco.com/overt. I attempt to run the discovery and I get the message "Service Mapping triggered the horizontal discovery to find the host 192.168.1.1, because this host was not in the CMDB. T...
I noticed that cmdb_ci table has a Checked In (checked_in) and Checked out (checked_out) fields out of box. How were these fields intended to be used? What were the use cases that ServiceNow had in mind for them? Are there out of box functionality/...
Hello, I am trying to understand the conditional script field in the classification stage. Below is an example of windows classification. I just wanted to know how/where discovery check for these conditions like values.get('isHyperV')=='true', gs.get...
