Sending Request Attachments via FTP or Export to Mid Server

[Harry Campbell2]

Hello Everyone,

I have asked a similar question before but didn't get very far however I now have a better idea of what I need.

We have a request that requires an attachment, currently.... the request gets approved and sent to one of our teams who download the attachment and place it on the required server.

What I want to do is automatically send the attachment to that server once the request is approved, would it be possible to do either of the following:

1. Export the attachment via FTP/SFTP

2. Send the Attachment to a folder on the MID server.

Could anyone tell me the best way to achieve this if it is at all possible?

Thanks

Harry

[Rajesh M1]

If it is to FTP server, check below link

Send an Attachment from Service Now and store it on FTP server via MID server | Gyan'o'Mania

Best Regards,

Rajesh M.

[Harry Campbell2]

Thanks Raj,

I did look at this earlier but this seems to export any new attachments.

I only want to export the one attachment whenever the request containing the attachment is approved. (hope that makes sense)

[Harry Campbell2]

Can anyone shed any more light on this. Knowing the power of ServiceNow - this must be possible.

[jake_mckenna]

Based on your request i would look into the Attachment API as a method of grabbing the attachment and having it saved to a server. https://developer.servicenow.com/app.do#!/api_doc?v=geneva&type=rest&scoped=null&to=method_class__re...