Hello All, I love the new de-duplication dashboard and template library to do a remediation de-duplication task in bulk but as you can see the template; I created for the Class --> Computer is not working as expected and I should see the duplicate ta...
Hi everyone Please can you tell me the necessary ports that should be considered only for discovery (not for service mapping)? Thanks
As we plan our MID Server refresh, our concern is avoiding a spike in login attempts caused by losing our credential and IP service affinity records. Can we update the existing affinity records to reference the new MID servers sys_id's?
We are needing to retire Tivoli and are replacing it with ServiceNow Event Management; however, we have hundreds, or more, event and alert rules in Omnibus and it is taking too long to migrate to ServiceNow. Is there a tool or best practice approach ...
Hi Everybory By default , I can make a horizontal discovery in Servers with windows nt 4.0 , 2000 e 2003 operational system ? There is any alternative solution to i can ?
I am trying to add all mapped application services into SRM workspace but its only allowing me through this filter,(screenshot attached).Can we add services irrespective of this filter
Hi All,We are trying to discover Stack switches/Wireless Controller switches on high availability (Active and Standby) but only Active member CI is getting discovered not the standby switch.For stacked switches (Active/Standby) when I run the network...
Hello,Is there a way to implement SRM in all existing Application Services inside Service Operations Workspace (SOW) so that we don’t need to select them manually one by one?We need all application service in SOW in one go?PFA for ReferenceThanks
Hi Guys.I’m encountering an issue in the Scan Findings table with the message:"Ensure the following attributes are discovered on the Cloud Database table (Edition, Version, Name, Class, Replication Type, Replication Enabled, Replica Source, Multiple ...
We are creating tag traversal rules for mainframe components brought through Ironstream. This is the relationships we have in the cmdb_rel_ci table. We have tags on Programs, Channel, MQ Queue, DB2 Database. An architecture that should have looked ...
Hi Team, There is a requirement to exclude the command nvidia-smi -q from discovery execution for Linux. Can anyone please recommend the solution to exclude? RegardsPrashant Nagaral
In our environment, we receive multiple alerts for the same integration. For example, if the Salesforce integration generates 4 alerts and 3 of them report the exact same error, I want ServiceNow to handle them as follows:Out of the 3 duplicate alert...
Hello There,1.The alert remains open for a long time. Could it be because a clear alert is not being sent? There are some group alerts which are open, and their secondary alerts are also open. These alerts were created on the 2 weeks ago but are stil...
Hello Everyone,I had a scenario where if I receive 10 alerts with the same problem (router) and alarm type (down) within one minute, but from different devices, then it should create one group alert and only one incident for the primary alert in that...
In event management in alert grouping in instance where can an operator give feedback on an automated alert grouping.
