Hi all,We're facing an issue with Delinea Secret Server integration in our ServiceNow instance. Credential resolution via the MID Server is failing for both SSH and Windows credentials.Setup:Vault Provider: Delinea Secret ServerMID Server: Accesses S...
Hi Experts, Looking for some guidance as what needs to be done in order to fix below error. Also what are the common errors which we might get here and what is the best interpretation based on some common teminolgies in error messages. May 29, 2025 1...
Unix Server is discovered , however, Database is not and failing on Step 53 (Oracle Listner HD pattern ) when it tries to export TNS_ADMIN because database is not clustered and pattern is design to search for clustered databases . Is there a way out ...
Hello, I want to monitor my servers and check status(CPU memory etc...) in metric.I already found that AIops dashboard, but It only shows 5 servers.Is it possible to monitor each servers and check metric? Regards,Hank.
Hi All, We have one issue in Database instance table that for some of the oracle instances edition field is getting updated and for some or not updated. Could you please help me to find out the root cause why its updating only for some oracle instanc...
Duplicate records is getting created for one of the ip switches while auto discovery.Example: there 4 to 5 records showing created by specific same mid server in ServiceNow discovery. Both are having same Host Name but only one is showing ip address ...
Has anyone implemented Telecommunications service operations management . Would like to know the implementation steps and any KPI's associated for the same. Appreciate the help Thanks
Looking to see if anyone has a successful discovery of podman and has suggestions of how to do so. Since it assigns ports dynamically and does not have a process running on the server I am finding it challenging. Any suggestions would be apprecia...
Hello, In Network Node class, for some records Serial number is missing in cmdb table using discovery.Why it missing for few and others populating the serial numbers for IP Routers and IP switches?Please help me to troubleshoot this issue as I am ne...
When we first implemented our CMDB, it felt like a massive inventory project—accurate, yes, but disconnected. We had data, but we didn’t have insight. Incidents were being resolved, but not in context. Changes were approved, but without a clear under...
In one of our recent projects, the goal was clear: gain full visibility into a hybrid application landscape—but the challenge was far from simple. We had multiple cloud environments (AWS, Azure), on-prem components, and microservices communicating th...
I'm trying to wrap my head around classification criteria and how it works. I mostly use SNMP OIDs to classify devices, but we have many that have the standard unusable OID "1.3.6.1.4.1.8072.3.2". I've used sysDesc as a criteria for one device which ...
We are leveraging Azure change processing to get Azure Events into ServiceNow. Change processing will bring the events and update or create a CI. But is there anyway for Azure change processing to bring in the Tags of the CI that is getting updated o...
10 discoverable PDUs all have the name 'rackpdu'. Though they have different serial numbers and IP addresses, IRE rolled them into a single CI on which the serial numbers and IP addresses flip with every discovery. KB0789220 suggests adding a serial ...
I am stuck in Task 12: Create Pattern Identification section for JBoss WildFly Part 2Step 5 - Set configuration file name- Use Parse Variable operation to parse the output from commandLine and find the location of the configuration file (defines wher...
