Sensor error when processing Horizontal Pattern

Glenn11
Tera Contributor

I am finding this issue in the discovery log? Any help would be great!

Sensor error when processing Horizontal Pattern: No sensors defined

find_real_file.png

1 ACCEPTED SOLUTION

Hi Glenn,

 

If importing the XML file, resolved your issue then mark this answer as solved, so that other users facing this issue can also find this solution.

 

Thanks,

Pooja

 

View solution in original post

23 REPLIES 23

Hi Poja,

I am using the utah version of service now can you please provide me the this sensor xml file on utha version.

 

Thanks

Piyush

Ravee
Kilo Contributor

Hi Glenn,

 

Have you got the answer to your question? I am also getting the same issue (

Sensor error when processing Horizontal Pattern: No sensors defined)

)while doing discovery.




 

Regards,

Ravee

Pankaj Godselaw
Tera Contributor

Hi Pooja,

we believe we have similar such error. we are on paris_patch10b-hotfix1. Following is the error.

Could please share the xml, thanks!!!!

 

[code]Sensor error when processing <a href='ecc_queue.do?sys_id=2a5241a61b41c5107e86eced7b4bcb24'><u>Horizontal Pattern</u></a>: -----------------------------
Stack:
com.snc.sw.util.HDProbeExtensionImpl.addComputerSystemDTO(HDProbeExtensionImpl.java:308)
com.snc.sw.util.HDProbeExtensionImpl.addExternalParameters(HDProbeExtensionImpl.java:101)
com.snc.core_automation.Probe.createWithoutReassignment(Probe.java:943)
com.snc.core_automation.Probe.createForMidServer(Probe.java:999)
com.snc.core_automation.Probe.createEx(Probe.java:901)
com.snc.core_automation.Probe.create(Probe.java:843)
sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:62)
sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)
java.lang.reflect.Method.invoke(Method.java:498)
org.mozilla.javascript.MemberBox.invoke(MemberBox.java:138)
org.mozilla.javascript.NativeJavaMethod.call(NativeJavaMethod.java:300)
org.mozilla.javascript.ScriptRuntime.doCall(ScriptRuntime.java:2612)
org.mozilla.javascript.optimizer.OptRuntime.call2(OptRuntime.java:42)
org.mozilla.javascript.gen.sys_script_include_3ee7cdf0c0a801645b4b4d71a122210f_script_205._c_anonymous_30(sys_script_include.3ee7cdf0c0a801645b4b4d71a122210f.script:743)
org.mozilla.javascript.gen.sys_script_include_3ee7cdf0c0a801645b4b4d71a122210f_script_205.call(sys_script_include.3ee7cdf0c0a801645b4b4d71a122210f.script)
org.mozilla.javascript.ScriptRuntime.doCall2(ScriptRuntime.java:2678)
org.mozilla.javascript.ScriptRuntime.doCall(ScriptRuntime.java:2617)
org.mozilla.javascript.optimizer.OptRuntime.callProp0(OptRuntime.java:85)
org.mozilla.javascript.gen.discovery_sensor_2f32f7899f230200fe2ab0aec32e706a_204._c_anonymous_2(discovery_sensor.2f32f7899f230200fe2ab0aec32e706a:265)
org.mozilla.javascript.gen.discovery_sensor_2f32f7899f230200fe2ab0aec32e706a_204.call(discovery_sensor.2f32f7899f230200fe2ab0aec32e706a)
org.mozilla.javascript.ScriptRuntime.doCall2(ScriptRuntime.java:2678)
org.mozilla.javascript.ScriptRuntime.doCall(ScriptRuntime.java:2617)
org.mozilla.javascript.optimizer.OptRuntime.call1(OptRuntime.java:32)
org.mozilla.javascript.gen.sys_script_include_778011130a0a0b2500c4595ad1d1d768_script_203._c_anonymous_6(sys_script_include.778011130a0a0b2500c4595ad1d1d768.script:205)
org.mozilla.javascript.gen.sys_script_include_778011130a0a0b2500c4595ad1d1d768_script_203.call(sys_script_include.778011130a0a0b2500c4595ad1d1d768.script)
org.mozilla.javascript.ScriptRuntime.doCall2(ScriptRuntime.java:2678)
org.mozilla.javascript.ScriptRuntime.doCall(ScriptRuntime.java:2617)
org.mozilla.javascript.optimizer.OptRuntime.callProp0(OptRuntime.java:85)
org.mozilla.javascript.gen.sys_script_include_778011130a0a0b2500c4595ad1d1d768_script_203._c_anonymous_4(sys_script_include.778011130a0a0b2500c4595ad1d1d768.script:149)
org.mozilla.javascript.gen.sys_script_include_778011130a0a0b2500c4595ad1d1d768_script_203.call(sys_script_include.778011130a0a0b2500c4595ad1d1d768.script)
org.mozilla.javascript.ScriptRuntime.doCall2(ScriptRuntime.java:2678)
org.mozilla.javascript.ScriptRuntime.doCall(ScriptRuntime.java:2617)
org.mozilla.javascript.optimizer.OptRuntime.callProp0(OptRuntime.java:85)
org.mozilla.javascript.gen.sys_script_include_778011130a0a0b2500c4595ad1d1d768_script_203._c_anonymous_3(sys_script_include.778011130a0a0b2500c4595ad1d1d768.script:112)
org.mozilla.javascript.gen.sys_script_include_778011130a0a0b2500c4595ad1d1d768_script_203.call(sys_script_include.778011130a0a0b2500c4595ad1d1d768.script)
org.mozilla.javascript.ScriptRuntime.doCall2(ScriptRuntime.java:2678)
org.mozilla.javascript.ScriptRuntime.doCall(ScriptRuntime.java:2617)
org.mozilla.javascript.optimizer.OptRuntime.callProp0(OptRuntime.java:85)
org.mozilla.javascript.gen.sys_script_include_778011130a0a0b2500c4595ad1d1d768_script_203._c_anonymous_1(sys_script_include.778011130a0a0b2500c4595ad1d1d768.script:25)
org.mozilla.javascript.gen.sys_script_include_778011130a0a0b2500c4595ad1d1d768_script_203.call(sys_script_include.778011130a0a0b2500c4595ad1d1d768.script)
org.mozilla.javascript.ScriptRuntime.doCall2(ScriptRuntime.java:2678)
org.mozilla.javascript.ScriptRuntime.doCall(ScriptRuntime.java:2617)
org.mozilla.javascript.ScriptRuntime.applyOrCall(ScriptRuntime.java:2576)
org.mozilla.javascript.BaseFunction.execIdCall(BaseFunction.java:300)
org.mozilla.javascript.IdFunctionObject.call(IdFunctionObject.java:102)
org.mozilla.javascript.ScriptRuntime.doCall2(ScriptRuntime.java:2678)
org.mozilla.javascript.ScriptRuntime.doCall(ScriptRuntime.java:2617)
org.mozilla.javascript.Interpreter.interpretLoop(Interpreter.java:1501)
org.mozilla.javascript.Interpreter.interpret(Interpreter.java:829)
org.mozilla.javascript.InterpretedFunction.lambda$call$0(InterpretedFunction.java:152)
org.mozilla.javascript.Context$ScriptCaller.call(Context.java:2939)
org.mozilla.javascript.InterpretedFunction.call(InterpretedFunction.java:151)
org.mozilla.javascript.BaseFunction.construct(BaseFunction.java:372)
org.mozilla.javascript.ScriptRuntime.newObject(ScriptRuntime.java:2476)
org.mozilla.javascript.ScriptRuntime.newObjectEx(ScriptRuntime.java:2491)
org.mozilla.javascript.gen.discovery_sensor_2f32f7899f230200fe2ab0aec32e706a_204._c_script_0(discovery_sensor.2f32f7899f230200fe2ab0aec32e706a:1)
org.mozilla.javascript.gen.discovery_sensor_2f32f7899f230200fe2ab0aec32e706a_204.call(discovery_sensor.2f32f7899f230200fe2ab0aec32e706a)
org.mozilla.javascript.gen.discovery_sensor_2f32f7899f230200fe2ab0aec32e706a_204.exec(discovery_sensor.2f32f7899f230200fe2ab0aec32e706a)
com.glide.script.ScriptEvaluator.execute(ScriptEvaluator.java:279)
com.glide.script.ScriptEvaluator.evaluateString(ScriptEvaluator.java:118)
com.glide.script.ScriptEvaluator.evaluateString(ScriptEvaluator.java:82)
com.snc.discovery.DiscoveryUtils.evaluateStringWithCurrent(DiscoveryUtils.java:98)
com.snc.discovery.sensor.processor.JavascriptSensor.process(JavascriptSensor.java:54)
com.snc.discovery.sensor.ASensor.processSensor(ASensor.java:79)
com.snc.discovery.sensor.ASensor.run(ASensor.java:73)
com.snc.discovery.SensorEvaluator.run(SensorEvaluator.java:39)
com.snc.discovery.SensorProcessor.processSensor(SensorProcessor.java:567)
com.snc.discovery.SensorProcessor.processSensors(SensorProcessor.java:517)
com.snc.discovery.SensorProcessor.processSinglePage(SensorProcessor.java:408)
com.snc.discovery.SensorProcessor.process(SensorProcessor.java:218)
sun.reflect.GeneratedMethodAccessor742.invoke(Unknown Source)
sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)
java.lang.reflect.Method.invoke(Method.java:498)
org.mozilla.javascript.MemberBox.invoke(MemberBox.java:138)
org.mozilla.javascript.NativeJavaMethod.call(NativeJavaMethod.java:300)
org.mozilla.javascript.ScriptRuntime.doCall(ScriptRuntime.java:2612)
org.mozilla.javascript.Interpreter.interpretLoop(Interpreter.java:1501)
org.mozilla.javascript.Interpreter.interpret(Interpreter.java:829)
org.mozilla.javascript.InterpretedFunction.lambda$call$0(InterpretedFunction.java:152)
org.mozilla.javascript.Context$ScriptCaller.call(Context.java:2939)
org.mozilla.javascript.InterpretedFunction.call(InterpretedFunction.java:151)
org.mozilla.javascript.ScriptRuntime.doCall2(ScriptRuntime.java:2678)
org.mozilla.javascript.ScriptRuntime.doCall(ScriptRuntime.java:2617)
org.mozilla.javascript.Interpreter.interpretLoop(Interpreter.java:1501)
org.mozilla.javascript.Interpreter.interpret(Interpreter.java:829)
org.mozilla.javascript.InterpretedFunction.lambda$call$0(InterpretedFunction.java:152)
org.mozilla.javascript.Context$ScriptCaller.call(Context.java:2939)
org.mozilla.javascript.InterpretedFunction.call(InterpretedFunction.java:151)
org.mozilla.javascript.ContextFactory.doTopCall(ContextFactory.java:563)
org.mozilla.javascript.ScriptRuntime.doTopCall(ScriptRuntime.java:3459)
org.mozilla.javascript.InterpretedFunction.exec(InterpretedFunction.java:164)
com.glide.script.ScriptEvaluator.execute(ScriptEvaluator.java:279)
com.glide.script.ScriptEvaluator.evaluateString(ScriptEvaluator.java:118)
com.glide.script.ScriptEvaluator.evaluateString(ScriptEvaluator.java:82)
com.glide.script.Evaluator.evaluatePossiblePrefixedString(Evaluator.java:217)
com.glide.job.RunScriptJob.evaluateScript(RunScriptJob.java:173)
com.glide.job.RunScriptJob.evaluateScript(RunScriptJob.java:155)
com.glide.job.RunScriptJob.execute(RunScriptJob.java:87)
com.glide.schedule.JobExecutor.lambda$executeJob$0(JobExecutor.java:113)
com.glide.schedule.JobExecutor.executeJob(JobExecutor.java:116)
com.glide.schedule.JobExecutor.execute(JobExecutor.java:100)
com.glide.schedule_v2.SchedulerWorkerThread.executeJob(SchedulerWorkerThread.java:300)
com.glide.schedule_v2.SchedulerWorkerThread.lambda$process$0(SchedulerWorkerThread.java:188)
com.glide.worker.TransactionalWorkerThread.executeInTransaction(TransactionalWorkerThread.java:35)
com.glide.schedule_v2.SchedulerWorkerThread.process(SchedulerWorkerThread.java:188)
com.glide.schedule_v2.SchedulerWorkerThread.run(SchedulerWorkerThread.java:102)
Message:

----------------------------- (sys_script_include.778011130a0a0b2500c4595ad1d1d768.script; line 53)[/code]

 

kind regards,

Pankaj

 

Manas Pandey
Tera Contributor

This happens because of the plugins not being installed correctly. Because of it Horizontal Discovery Sensor doesn't get installed in the system. You can follow the below mentioned resolutions.

Resolution1:

Login to your instance the go to "discovery_sensor" table and upload the attached xml.

Resolution2:

Uninstall all the plugins that you have installed for Discovery.

Then go https://developer.servicenow.com/dev.do#!/home site and go to the profile section you can see "Instance Action" under it you can see Activate Plugin option click on it then look for discovery in the list and then click on Activate option and wait for it to get installed once it is installed you will get an email informing the successful installation. After this the issue will be resolved