Serial Number getting changed via discovery

[Sanil]

Hey,

Serial number for VM server initially gets appropriately populated but, Mid Server again changes it to other some value.

For eg.:

value 1" abc

value 2: xyz

Mid server initially populates the server with abc value but instantly populates it to value 2: xyz, also the second update is having Type field as "Audit" while the first field Type is blank.

Unable to analyze what is making the mid server to change the value again

Kindly suggest due to what reason this value is getting changed.

Thanks.

Sanil Chavan,

[Michael de Boer]

The first serial number has the value 0 as update number. The CI got created with that serial number.
Any update after the creation/insert of the CI gets an update number and has the type audit.
This is not the root cause of your issue.

Do you see this issue during discovery?
If so, is this during a discovery of one server or multiple servers?

Regards,

Michael