Resolved! How to discover VMware virtual appliance (no vcenter)
We have to discover VMware virtual appliance and VPx. There is no vCenter here. How can we do that?
Forum Posts
Is there a way to discover Domain Controllers without having domain admin rights?
I cannot use Domain Administrator right in my environment and was wondering if there is another way to discover Windows Domain Controllers.
Resolved! SQLSysClrTypes.msi and SharedManagementObjects.msi are licensed and payable?
Hello All, For MSSQL discovery we need to install SQLSysClrTypes.msi and SharedManagementObjects.msi in MID server. Do we need to get any license or purchase those to install in MID Server? Regards, Shambo Maitra
Resolved! Service Mapping: Create an empty table (or alternative approach)
Hi All, I've got an issue where I need to create an empty table before using a "transform table" step to add the columns and populate the contents of the table. I've been unable to work out how to create an empty table so as a workaround I've parsed ...
Resolved! Application dependency mapping (ADM) creates upstream and downstream relationships based on TCP connections?
In the sales presentation it says "Application dependency mapping (ADM) creates upstream and downstream relationships between interdependent applications by identifying which devices are communicating with one another, which TCP ports they are commun...
Resolved! Related list for CI to show incidents related to a CI
I am looking for a way to build a related list to use in the CMDB_CI that will show incidents related to that CI, I have built one but it shows every Incident in the system, any thoughts on the script? JJ
Identification Simulation
The Identification Simulation documentation specifies that the 'ITIL' role is required. It appears that is technically correct, as the menu option allows an ITIL user to bring up the window. But if a simulation is executed by a non-admin user, t...
sysparm_processing_hint in Create Request UI Action
On the Incident table, there is a particular out-of-box UI Action that I'm going to modify to be more intuitive and useful for us.The UI Action is called Create Request. Out-of-box Code: //Update saves incidents before going to the catalog homepage ...
Reporting - Number of tickets closed per engineer per week and then per month
Hi All I am trying to generate a report that will show me in chart format how many tickets have been closed by individual engineers within an assignment group. I would like on the side axis number of tickets, and then on the bottom axis each indivi...
How to Discover iLO
Can anybody point me to a documentation or post that can show me how to Discover iLO devices? Is there any official documentation from ServiceNow? Many thanks in advance
Query on Next Hop Routing Rule 'dscy_route_next_hop' , using Discovery
Hi, We are using Discovery. There are lakhs of records created in 'Next Hop Routing Rule' (dscy_route_next_hop) table. Due to this, the CMDB health dashboard is low (says duplicates in the CMDB correctness scorecard) and in Duplicate CI's report. How...
Discovery : Authentication Failed while using "Test Credential" of Windows Type
Hi All, I am getting "Authentication Failure" while clicking on "Test Credential" in Discovery, even though the username and pwd i gave are correct. There is no domain exists here. Also I tried by prefixing ".\" before the username, that also didn't ...
Removing Group Memberships for Inactive Users
Right now we don't have direct LDAP integration w/ Servicenow (we're playing w/ some various 3rd party apps to control other aspects in our environment, so are not sure yet from what level we want to control what) - however, I'm wondering if there ...
Report on CIs marked retired last week
Hello Experts, I have a requirement, where i need to take out report of CIs that marked retired in past 7 days. i am stuck between cmdb_ci_computer and sys_audit table. i need only CIs that was marked retired. Any help is highly appreciated.
How to discovery stand alone storage (Pure)
Hi Need to discover stand alone storage (pure) and would like to know how to go by and what is needed in terms of credentials. Presently I was provided with an userid/password that is able to ssh and sign on to the pure web site. When I run discovery...
