Found duplicate records in lookup table [cmdb_serial_number] using fields [serial_number,serial_number_type] and reference field [cmdb_ci],Too many other errors,Abandoning processing payload item '{"className":"cmdb_ci_ip_address","values":{"discover

[Shantanu1]

Hello All, 

I have a query, during a discovery of a IP switch (Cisco Controller) I faced a CI Identification error. The error is defined as follows, can someone please help on this urgently? 

I am using the OOTB Network switch pattern for the same.

Thanks,

Shantanu

[VaranAwesomenow · Accepted solution]

can you check in cmdb_ci_serial_number table for any existing records.. if they are test records u can delete them.. or u can check if there are any existing records that have same serial number as the IP switch and delete them, and rerun the discovery.

[Shantanu1]

Hi Anil,

The particular Cisco Controller (discovered as IP Switch) has approximately 100 Wireless access points related. Can that be an issue as I know the main controller is not dup.