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10-29-2024 10:20 PM
I am running discovery to discover devices like router, switches, printer, server and other network devices.
But issue i am facing that network gear are not getting mapped with router or switches which they associated with.
Please help.
Solved! Go to Solution.
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10-29-2024 11:49 PM
Hi @MK-p ,
There is one discovery property called "glide.discovery.L3_mapping", if this is not enable then discovery wont do mapping for network gear to any switch that associated with.
Make sure that this is enable and have true value.
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Regards
Runjay Patel - ServiceNow Solution Architect
YouTube: ServiceNow With Runjay
LinkedIn: https://www.linkedin.com/in/runjay
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10-29-2024 11:25 PM
Hi @MK-p ,
How do you know that there is mapping with discovered device? Did client confirmed that specific network gear connected with some switches?
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10-29-2024 11:36 PM
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10-29-2024 11:49 PM
Hi @MK-p ,
There is one discovery property called "glide.discovery.L3_mapping", if this is not enable then discovery wont do mapping for network gear to any switch that associated with.
Make sure that this is enable and have true value.
-------------------------------------------------------------------------
If you found my response helpful, please consider selecting "Accept as Solution" and marking it as "Helpful." This not only supports me but also benefits the community.
Regards
Runjay Patel - ServiceNow Solution Architect
YouTube: ServiceNow With Runjay
LinkedIn: https://www.linkedin.com/in/runjay
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10-29-2024 11:28 PM
Hi @MK-p ,
Check the network gear pattern output whether relationship data are coming or not?
Regards,
Amit