servers and network gear not getting mapped

MK-p
Tera Contributor

I am running discovery to discover devices like router, switches, printer, server and other network devices.

But issue i am facing that network gear are not getting mapped with router or switches which they associated with.

 

Please help.

1 ACCEPTED SOLUTION

Hi @MK-p ,

 

There is one discovery property called "glide.discovery.L3_mapping", if this is not enable then discovery wont do mapping for network gear to any switch that associated with. 

 

Make sure that this is enable and have true value.

RunjayPatel_0-1730270927862.png

 

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Regards
Runjay Patel - ServiceNow Solution Architect
YouTube: ServiceNow With Runjay
LinkedIn: https://www.linkedin.com/in/runjay

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4 REPLIES 4

Runjay Patel
Giga Sage

Hi @MK-p ,

 

How do you know that there is mapping with discovered device? Did client confirmed that specific network gear connected with some switches?

 

Yes @Runjay Patel ,

 

Client has confirmed that mapping.

Hi @MK-p ,

 

There is one discovery property called "glide.discovery.L3_mapping", if this is not enable then discovery wont do mapping for network gear to any switch that associated with. 

 

Make sure that this is enable and have true value.

RunjayPatel_0-1730270927862.png

 

-------------------------------------------------------------------------

If you found my response helpful, please consider selecting "Accept as Solution" and marking it as "Helpful." This not only supports me but also benefits the community.


Regards
Runjay Patel - ServiceNow Solution Architect
YouTube: ServiceNow With Runjay
LinkedIn: https://www.linkedin.com/in/runjay

-------------------------------------------------------------------------

 

 

 

Part 2. In this video i have talked about overview on ServiceNow platform/tool. How you can opt for personal dev instance (PDI)? how to login in ServiceNow instance and navigation to OOB modules. For document please visit: https://servicenowwithrunjay.com/ Follow Facebook page for latest update on

Amit_H
Tera Contributor

Hi @MK-p ,

 

Check the network gear pattern output whether relationship data are coming or not?

 

Regards,

Amit