Service graph connector for Azure - Operating system

ThenmozhiA
Tera Contributor

‎07-09-2025 12:28 AM

Hi All,

From the sgc-azure, the operating system is populated as Windows/Linux (OStype) but the requirement is to have the operating system name (Windows server 2019) for the operating system field in the cmdb. Im trying to populate the OSname thru the integrationHub etl transform. But im not able to see the osname inside the storage profile or anything. Pls help to find the OSname from the payload. Attached pics for reference.

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dbook
Kilo Sage

‎07-09-2025 06:43 AM

Is the OS Version being mapped correctly? 

This sounds like a fault and I'd log a call with Support. 

 

https://www.servicenow.com/docs/bundle/washingtondc-servicenow-platform/page/product/configuration-m...

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sundarjm
Tera Contributor

‎07-09-2025 07:06 AM

Hi @ThenmozhiA 

 

You can refer the above link along with @dbook  shared.

  https://www.servicenow.com/docs/bundle/yokohama-servicenow-platform/page/product/configuration-manag... .

 

Also please refer the ETL and RTE configuration from servicenow-azure sgc docs

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