Service Graph Connector for Cisco Meraki not populating Organizations, Networks and CI table

[GeoT38089157963]

I am trying to integrate Service Graph Connector for Cisco Meraki . I have followed the documentation , installed the plugin and followed the guided setup.

This is what I have under Meraki in servicenow:

I see one data source :

After completing the setup, I am able to test connection and when I trigger the data source, it is loading the devices table.  But the documentation: https://developer.cisco.com/meraki/build/servicenow/service-graph-connector-for-meraki/ shows that Organizations, Network and the CI tables should be populated as well. I copied the Datasource script and tried to execute as background script and I was able to see its pulling Network and Organizations. 

Do we need to create new datasources to make sure Organizations and Networks are imported. When I tried to create a new one, I was getting error that the x_caci_sg_meraki_meraki_organization is not an import set table.

[GeoThomas]

@Najmuddin Mohd Its version 1.5 but for Washington. I am not getting any error. Its loading the affinity and devices, but other tables are not loading. Are they supposed to auto populate or I have to configire something?

[GeoThomas]

Yes I have added that. 

[GeoThomas]

Hi @Najmuddin , I have added the property organization ids to import, but its still not importing organiztions and network. I dont see any errors in the log as well.

[GeoThomas]

Hi @Najmuddin Mohd , I have added organization Ids to import. The networks and organizations are not comming through.

[Najmuddin Mohd]

Hello @GeoThomas ,

Check the below documentation to get Organisations from Meraki and try from Postman.

https://developer.cisco.com/meraki/api-v1/get-organizations/

If the issue still persists, then it may permission issue.

From the Meraki docs, the Minimum role is read-only access to the Meraki Organisation.
Check is this given from the other team.


If the above information helps you, Kindly mark it as Helpful and Accept the solution.
Regards,
Najmuddin.