Hi Community,
I’ve integrated SolarWinds using the Integration Launchpad, but the severity field is not populating on the Event form. In the processing notes, I can see that it’s invoking the event rule “SolarWinds Icon Severity”, which maps Icon (Source) to Severity (Target) as shown in the screenshot.
The incoming alerts appear to map severity correctly based on the defined field mapping.
My question is: Should that severity value also populate on the Event form, or is it only used within the rule processing?
TIA
#ITOM # EventManagement
